Reviews (644)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and effective affiliate management tools. They highlight the helpful customer support, especially from individuals like Jennifer and Adam, and value the customization options for commission structures and direct payments to affiliates. The app is also noted for providing good value and continuous updates that enhance functionality and support business growth through affiliate marketing strategies.

March 9, 2019

Just started but it looks really great so far! Jennifer was very patient with me and answered all my questions.

Doll Me Up Fashion
South Africa
13 days using the app
Edited October 19, 2019

Andivia Beauty

I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Andivia Beauty
United States
10 days using the app
LeadDyno replied October 19, 2019

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

June 12, 2019

It sort of does most of what it is supposed to do.

Mainly useless for UK market.

Will be uninstalling and not extending after free trial.

Alice and Blair
United Kingdom
15 days using the app
LeadDyno replied June 18, 2019

We have plenty of customers in the UK running successful affiliate programs with LeadDyno. Please reach out to me directly at adam@leaddyno.com so we can discuss your needs.

October 18, 2016

excellent app and lovely plus beautiful customer service :)

All stores must have this app.

Thank you so much LeadDyno.

www.voguebands.com

Voguebands
Canada
About 11 hours using the app
August 22, 2019

Fantastic and timely support from Adam and the LeadDyno team. He helped us resolve a problem and get up and running within a day. The app itself is user-friendly for admins and affiliates, and has all necessary features for most programs. Thanks again!

Dr. Keith's Own
United States
About 10 hours using the app
LeadDyno replied August 24, 2019

Thank you for your great review! I have passed on your feedback to Adam!

December 3, 2018

Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.

Clothing by ME
United States
7 days using the app
Edited December 4, 2019

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Life Door
United States
7 days using the app
LeadDyno replied December 3, 2019

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!

April 15, 2018

I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues

Pas Pour Toi
United States
6 days using the app
January 14, 2016

instantly response. good support. great job!

Shopnsave My
Malaysia
6 days using the app
August 23, 2015

Looked so promising, but after 2 weeks of trying to get any sort of meaningful support on a fundamentally simple question we've given up and have uninstalled the App' and gone elsewhere

Swiftoutdoors
New Zealand
6 days using the app