Reviews (493)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its clear insights into customer behavior, lifetime value, and profitability. Key features include LTV tracking, cohort analysis, and real-time profit dashboards. Its comprehensive reporting and seamless integration with Shopify and ad platforms are appreciated. The app is easy to use with an intuitive interface. Customer support is praised for being responsive and knowledgeable, offering strategic assistance.

February 19, 2026

Quick response and resolve from the customer service team via their website chat.

Elwood Clothing
United States
About 3 years using the app
April 27, 2026

Such a wonderful app, brings. a lot of clarity to key metrics - and the team is SUPER helpful. A key software to growing an e-com business. HIGHLY Recommend.

Dulese
New Zealand
4 months using the app
Edited April 22, 2026

great customer support - Amar has managed to put some needed changes - very 'personal' touch to every client, and they really try to solve business problems, thank you!

TRIP
United Kingdom
About 4 years using the app
March 3, 2026

Mauro was a great help! It was very easy to communicate with him. I appreciate the help!

MyDermaDream
United States
About 1 year using the app
February 6, 2026

Really nice guys and a great support team. I appreciate all your help.

Flower Power® Feminine Health
United States
About 5 years using the app
April 29, 2026

Christian D was super helpful. Great service!!

Genuine Tea
Canada
2 months using the app
February 23, 2026

Great app and Mauro was very helpful in setting our stores up across Shopify and Amazon. Finally an app that allows P&L reporting + LTV analysis for those D2C brands on Amazon and Shopify

gloveglu
United Kingdom
3 days using the app
January 9, 2026

As a marketer, I’ve found Lifetimely to be an incredibly valuable tool for building clear, insightful reports and truly understanding our data. It’s helped us analyze performance, uncover customer and product insights, and answer questions that we simply couldn’t get to through Shopify or Google Analytics alone.

Beyond the platform itself, our account manager Ashley has been an amazing partner. She’s always available, genuinely takes the time to listen, and helps us think through our data in a strategic way. As a small team, that level of support is huge — I truly view her as an extension of our team and a strategic partner, not just an account manager.

PRAI Beauty
United States
7 months using the app
Lifetimely replied January 11, 2026

That's so incredible and kind of you to say. We all really appreciate it.

— Jase, Head of Product, Lifetimely

March 9, 2026

Thank you to Amar for your prompt help fixing an issue and submitting a future development request for me. Best wishes

The Strap Tailor
United Kingdom
5 months using the app
February 2, 2026

Great platform with excellent support resources to help you get the most out of it. Highly recommend!

FOCL
United States
Over 4 years using the app