Reviews (442)

Overall rating
4.7
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive financial and customer lifetime value analysis, featuring real-time profit tracking and seamless integration with platforms like Google and Facebook. They appreciate the intuitive dashboard, automated reports, and the inclusion of custom costs for a detailed profitability overview. Key features such as cohort analysis, daily P&L tracking, predictive analytics, and customer behavior insights are praised for enhancing data-driven decision-making. The app's performance is noted as reliable, and the customer support team is commended for their responsiveness and helpfulness, enhancing business operations and providing insightful analytics.

January 29, 2024

A powerhouse of an app at an amazing price! We've used it to help determine more accurate budget and sales forecasting. Setting up was a breeze and the support has been timely. Can't wait to see what more they add!

Harney & Sons Fine Teas
United States
2 months using the app
April 1, 2024

The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.

Portland Pet Food Company
United States
5 months using the app
November 29, 2023

Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).

SURI
United Kingdom
6 months using the app
Lifetimely.io replied January 3, 2024

Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales.

Please reach out to our support at hello@lifetimely.io and let's double check your settings in Shopify.

Best,
Karri
Founder
Lifetimely

April 12, 2024

Great app, and a responsive customer support team. One of the features wasn't quite working as expected, but as soon as I spoke to Amar in support it was acknowledged, fixed and I was kept informed the entire way along. Fantastic!

Atlas Records
United Kingdom
23 days using the app
January 15, 2024

Amazing app! Can't live without it. Must-have reporting for any Shopify store.

Guauful
Spain
2 months using the app
May 3, 2024

Great and well designed, very helpful for me.

SneakerSphere
United States
15 days using the app
Edited May 21, 2024

Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!

AMARO
Brazil
3 months using the app
March 13, 2024

Works great! And great support as wel!

Pluukz
Netherlands
7 months using the app
January 29, 2024

Amazing support

Ron Dorff US
France
27 days using the app
June 20, 2024

Bad

ANMETHRDS
Sri Lanka
11 minutes using the app
Lifetimely.io replied June 27, 2024

Hi,

we're sorry to hear you had a bad experience installing the app. It looks like you didn't make it post sign up so please let us know if you had any trouble installing, we'd be happy to help and offer an extended trial.

We've also reached out to assist with other issues you might've had too, hoping to hear back soon.