Reviews (1,555)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-driven personalized product recommendations that boost sales and enhance customer engagement. It is easy to install, integrates well with Shopify, and features customizable appearances and strategic placements for upselling and cross-selling. The customer support is responsive and adept at implementing customizations without compromising site performance. Continuous updates further improve its functionality, making it effective in enhancing the online shopping experience and positively impacting e-commerce metrics.

February 9, 2017

I liked the app - it allowed me to up-sell and cross-sell products on my store. I tried it for trial period, and got one extra sale because of it! But at that time I had extremely low traffic, so that one sale was extra 20% to my revenue. After trial period ended apps developers even offered me to extend the trial, since my sales have been so low so far. Very glad with the support! :)

Steampunknation
United States
16 days using the app
Edited November 29, 2018

App has unfair billing practices. Charge you blindly without giving any reason for doing so...Beware

Aug 30 this app charged me $25 for next 30 days subscription

Then on Sept 16 it charged me again $ 25 for next 30 days subsciption

Then on Sept 17 it charged me again $ 25 for next 30 days subscription

Then on Sept 18 it charged me again $ 25 for next 30 days subscription....

Do i have to pay them $ 25 daily for next 30 days subscriptions?? What an fraud app....
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** BEWARE.....App removed almost 2 months back...yet it is playing with my theme :-

ACTIVITY
Personalizer - AI Recommendations by LimeSpot changed theme: qrack-v1-5-0
November 28, 2018 at 4:01 AM GMT+5:30

Devshoppe
India
About 1 year using the app
August 19, 2019

Amazing app and customer service! the interface is easy to navigate and things are well organized to find them better. Thank you

blkspade
United States
15 days using the app
LimeSpot replied August 20, 2019

We did try to provide a user-friendly interface with the Shopify store. Thank you so much for your amazing review!

January 13, 2020

I am really happy with this app and I haven't finished my trial yet. There have been a few tweaks needed, due to other conflicting apps, but they were super responsive and quick to make the adjustments for my store. I've tested a few others and this one has the most flexibility, by far. Happy customer:)

Velvet & Vine
Canada
15 days using the app
LimeSpot replied January 13, 2020

Thank you for your 5 star review! We try to be available 24/7 for you. Super glad that you've had such an amazing experience with us so far. We are definitely known for having lots of flexibility. We know you'll get many conversions with our app! 😎

June 6, 2019

So far so good... I like the customization. AND they helped me edit code to change the page location in like 2 minutes! Many thanks guys!!

AFM Trading Co
United States
15 days using the app
LimeSpot replied June 6, 2019

Thanks so much for your review! We're glad you like the customization of our app. Good luck with your store.

April 5, 2019

Hands down - EXCELLENT customer service! The UI is highly customizable and if you want to change anything, the support team helps you do it. I saw a review here that said it's slow etc - IT IS NOT.

It does not slow down your website, besides taking an extra 0.5 seconds to load - IF THAT (which is pretty much the same with ALL shopify apps).

This will boost your sales, PERIOD. The service team responds in several minutes - great job overall with customization and theme colours.

Splendid service, thank you!

Trends Sumo
United Kingdom
15 days using the app
LimeSpot replied April 8, 2019

Thank you so much for your honest review 🙏. Our support team tries their best to respond to all customers as quickly as possible. And you are absolutely correct, our app does not add to the page load time - so thank you very much for pointing that out!

May 14, 2019

Amazing service to back up a must have app!!! would recommend to anyone looking to boost revenue. Has a lot of options in regards to truly customizing the shopping experience for the customer.

Canari
United States
15 days using the app
LimeSpot replied May 14, 2019

Thanks for the awesome review! The customizations that our app has is truly one of a kind and is sure to meet any store's needs. 😊

August 14, 2017

Very Good! I recommend that app

Facilis Shop Br
Brazil
15 days using the app
November 30, 2017

We've used Personalizer on another store with great success so it only made sense to hook it up to our newest brand. Personalizer is simply the best at increasing your average order value. We don't know how it does its magic but we are very happy that it does what it does.

The customer service is second-to-none. Steph helped us get our store looking good matching our theme and all the weird little quirks it has. We want to publicly than Personalizer for their help and support over the past year. You guys rock!

Get off the fence about this app. The free trial is more than enough time to start seeing results.

Lilylucas
United States
15 days using the app
August 28, 2015

LimeSpot has been directly responsible for driving relevant traffic to our site. This has had a measurable positive effect on our growth..highly recommended!!

Dan
-Designer/co-founder at Dstoohey.com

Taabamb
United States
14 days using the app