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Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its efficient and reliable data migration capabilities, especially for large databases and complex migrations. The support team is praised for their professionalism, responsiveness, and constant communication. The app offers a range of services, including a dedicated specialist for All-In-One service. Merchants find the pricing reasonable for the service provided and appreciate the team's willingness to provide custom solutions. The app is recommended for both experienced merchants and newcomers, with many reporting a stress-free migration process. Some merchants have used the app multiple times, indicating high satisfaction levels.

September 9, 2022

They are the best migration service on the market. Staff are patience and caring. They are clear with their instruction and good in communications. Please try their all in one service. It is worth the price.

The Floristry
Hong Kong SAR
4 days using the app
September 24, 2021

Parker and the team at LitExtension provided an excellent service. Once I placed my order the migration (of 827 products) was complete within a matter of hours. Since then they have done a second update for me and reply really quickly to emails. I've been really impressed with the team and service. :)

Art Art Art
United Kingdom
3 days using the app
LitExtension replied September 27, 2021

Dear Art Art Art,

Thank you for trusting our service and leaving such amazing feedback! It really made our day. If you have any problems with your migration process, don't hesitate to contact our customer support team. We're more than happy to support you.

Have a nice day!

Sincerely,
LitExtension Team

Edited December 31, 2021

I have used this app for some of my projects. Works great for most cases. Even if there are issues the support is very helpful and quick to solve the issue. Overall great performance and will continue to use in the future.

Taibell Pty Ltd.
Australia
3 days using the app
July 22, 2022

Did a good job helping us migrate our store to Shopify. There were some unexpected up-charges but they were fair. Ultimately they saw the project through to the end. They are very aggressive about garnering reviews, which I did not particularly like.

Critter Love®
United States
2 months using the app
October 27, 2022

I used the service for a migration from WooCommerce to Shopify and i worked with Jay Tran. So far the service was outstanding and really perfect. Awesome guys !

Zefix Flyfishing
Germany
2 days using the app
LitExtension replied October 27, 2022

Hi Markus,

Thank you for your kind feedback :) Customer satisfaction has always been our top priority. So, we are so thrilled to know that you had a good time working with us. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

October 20, 2021

From the customer service to the technical help, the process all went nice and smooth. I bought the All in 1 migration and within my sleep of 6 hours, the next morning everything was ready. how good is that? thank you so much for fast and efficient process, would highly recommend the All in one migration service.

Muscle Station
Australia
2 days using the app
May 25, 2022

I used LitExtension to help me migrate my existing Magento products and pages to Shopify. They went out of their way to help, even when we needed to re-do the migration due to filtering issues on the migrated products. Andy was always polite and very communicative to help me understand the migration process. This was especially important to me as I was fearful of the process not working properly after past experiences with programmers from abroad. Thank you LitExtension team for making this a easy and carefree experience !!

deia-living
Australia
2 days using the app
February 10, 2022

I have used this company for the 2nd time, they vary professional in work and communication. Migration finished in a couple of days with all the information as we requested. I would recommend them for any Migration work

carrolssales
United Kingdom
1 day using the app
August 26, 2022

the all inclusive migration service was a lifesaver! in 24 hours, they succesfully transfered 27 blog posts from squarespace to shopify. this included the images in all blog posts. well worth the investment, and i appreciate their friendliness during communication. highly recommend them.

Dirt Locker® Official
United States
1 day using the app
November 30, 2022

LitExtension's excellent team did the migration for me, it was well worth the small cost to save time and have the project done perfectly and very quickly. They did exectly what they were asked to and it took lass than half a day. Very impressed, highly recommend this app and the people behind it.

nzodirtwear
New Zealand
1 day using the app
LitExtension replied December 4, 2022

Hi Nzodirtwear Team,

It was such an honor for us to be your companion during the migration process. We hope you enjoy your new store.

Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.

Regards,

LitExtension Team