Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and professional store migration services. It's praised for handling complex, high-volume migrations with speed and accuracy. The support team is noted for their quick, helpful responses and willingness to customize code. Features like maintaining customer order history during migration and All-in-One migration service are highly valued. The app is also appreciated for its affordability and value for money, with capabilities to handle migrations across different time zones and languages.

January 23, 2021

Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.

Qwality4u.com
Netherlands
About 9 hours using the app
LitExtension replied April 9, 2021

Hello,

Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via contact@litextension.com. We are more than happy to support you.

Thanks,
LitExtension team

June 1, 2022

I used LitExtension store migration and they done an excellent job, on top of being very helpful and extremely fast. I would highly recommend them! Thank you so much for all the support LitExtension team!

Pippa Small
United Kingdom
About 8 hours using the app
May 27, 2021

We used LitExtension to clone an existing Shopify store and also add specific country prices. LitExtension's service is outstanding. They are specialists in data migration and take extra care with customer communication throughout the process. It really makes sense to use a service like theirs, as there are a number of nuances in migrating data and typical users do this infrequently.

AURUM by Guðbjörg
United States
About 4 hours using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

September 7, 2022

I've used LitExtension for my migration from Shopify to BigCommerce. Customer service prior to purchase was great, migration was really quick and well done, the assigned agent helped a lot with some changes and migration updates. Highly recommend!

BENISOUK
United States
About 4 hours using the app
Edited March 30, 2022

I tried the demo from Volusion to Shopify and had problems such: fields not being mapped, pages not being mapped - but Harris patiently wrote the API for updating meta-fields and pages. I'm happy with the demo results and have proceeded to start the full migration. If you're with Harris you're in good hands!

birdsprees888
Singapore
About 4 hours using the app
Edited September 24, 2021

Terrific customer service. Quick, efficient, complete. Very helpful. Did everything I needed to get my Order data from WooCommerce into Shopify. I'd give them SIX stars if I could!

Reconstructing History
Netherlands
About 3 hours using the app
LitExtension replied September 27, 2021

Hi Reconstructing History,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

October 5, 2022

Best experience ever! Very smooth migration with top customer support. It saved us ton of hours. Would recommend this app to anyone.

Runway Catalog
Canada
About 3 hours using the app
LitExtension replied October 11, 2022

Hi Kalina,

It was such an honor for us to be your companion during the migration journey. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.

Regards,
LitExtension Team

June 24, 2022

Ich habe mein Woocommerce Shop zu Shopify integrieren lassen. Großartige Unterstützung des Teams ist ein riesen Plus bei LitExtension. Kann richtig empfehlen :)

curious-stories
Germany
About 2 hours using the app
October 2, 2022

thank you for your wonderful and patient migration support. especially thanks for Jay who did everything so that it went smoothly despite our extra last-minute wishes.

Danisch Pur
Germany
About 2 hours using the app
LitExtension replied October 11, 2022

Hi Claudia,

Thanks a bunch for your kind words. The pleasure is on us. We are so glad you are satisfied with what we offer. Again, thank you for choosing us.

Regards,
LitExtension Team

April 29, 2022

I was hesitant first to use to All-in-one service, thinking 'oh I could just do this integration on my own' but we've saved so much work and hassle by using LitExtension and the help of the team there, I cannot tell you how happy we are we chose to go this way. Jay was extremely helpful throughout the otherwise pretty quick process, so we look forward to start using our shiny new online shop.

City to Cottage
United Kingdom
About 1 hour using the app