Langwill：AI Language Translate
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Reviews (610)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing multilingual websites, noting its user-friendly interface and effective automatic and manual translation features. It's praised for being cost-effective compared to competitors and for providing excellent customer support that is quick and responsive in resolving issues. Many appreciate how it simplifies the translation process and enhances the shopping experience for international customers.
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Almost good, but there are always problems coming up.
I currently get random symbols/words showing up on the site, which are not listed in the translations list. They just appear on the site. You cant fix it. And the support is not very rushed to fixed it since it has been a week of a random word in my navigation which they didn't fix. I always get we will pass it to the team and let you know. But no one let me know anything and the problem persists.
The automatic translation is bad. And I am a bit afraid to pay for the AI translation plan seeing how half working the app already it.
The glossary also works halfway.
The manual translations get overwritten, or just dont save at all.
Maybe writting this review gets me faster support because we already spent too much time going back and forth with this app.
Extremely supportive, prompt response to enquiries with indepth knowledge
Thank you so much for your kind words! We’re delighted to know that you found our support prompt and knowledgeable. Your satisfaction is our top priority.
Best Regards,
Kim|Langwill Support Team
Terrible translations, worse than the simple browser translations. We got this app for the glossary feature but it is useless if the regular translations are bad.
Promotes itself as "AI" but only the top tier has the option.
Does not offer options to have photos based off of store language...
We've been using this for a year and we are so glad to move away from them.
Hi Ashish,
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that the translations and features did not meet your expectations.
We understand how important accurate translations and seamless multilingual experiences are, especially when it comes to presenting your store professionally to a global audience. Your feedback regarding the quality of translations, the glossary feature, and AI functionality has been noted with great concern.
We’re continuously working to improve our services, and your input helps us identify areas that need the most attention. While it’s unfortunate that you’ve decided to move on, we’d still love to learn more about your specific pain points so we can improve not only for future users but possibly for you, should you reconsider us in the future.
If you’re open to it, we’d appreciate the opportunity to schedule a quick call or exchange more details via email.
Looking forward to your feedback.
kind, supportive, fast.
Thank you so much for your kind words! 💛 We’re really glad to know you found our team kind, supportive, and fast. Your feedback truly motivates us to keep delivering great service!
Thank you for choosing Langwill!
Best Regards,
Kim|Langwill Support Team
Great service!
We are very glad that you are happy with the app! Thank you so much for taking the time to leave a review. We are committed to driving the best experience possible for everyone.
Please feel free to reach out anytime as you need support.
We are available 24/7 to attend to your needs.
Thank you again!
Emma
Langwill Customer Support Team of Channelwill
Really Great Support! I didn't know that I would be charged automatically once I reach my credit limit. So I got charged extra. When I got to know about this, I uninstalled it, but I still got charged. After contacting the support team, they refunded me. That's really wonderful. Once I grow, I may use their app again. Thanks!
Thank you so much for your kind words! 🌸 We truly appreciate your understanding and are glad our support team was able to assist you with the refund. We completely understand how billing limits can be confusing at times, and we’re happy we could resolve it quickly for you. We’d love to have you back once your business grows — our team will always be here to support you! 💪✨
Best Regard,
Nova| Langwill Support Team
响应特别快
非常感谢您抽出时间留下评价！得知您对应用程序和客户服务感到满意，我们深感欣喜。我们始终致力于为每位用户提供最佳体验。
如需支持，请随时联系我们。
我们全天候待命，随时为您服务。
再次感谢！
Sophie
Langwill客户支持团队（隶属Channelwill）
Very quick and helpful customer service
Thank you so much for your kind words! We're thrilled to hear that you found our customer service quick and helpful. If you ever need anything else, we're always here to assist! 😊
Best regards,
Kim|Langwill Team
Gran app que facilita mucho la tradución de la tienda online. Además el soporte es rápido y eficiente.
¡Muchas gracias por tu reseña! 😊
Nos alegra saber que la app te ha ayudado a facilitar la traducción de tu tienda online. También es un gusto saber que nuestro soporte fue rápido y eficiente. ¡Seguiremos trabajando para brindarte la mejor experiencia posible! 🙌
Saludos cordiales,
KIm|Equipo de asistencia de Langwill
Big thanks to the support team! The app works smoothly and makes translating my store effortless. Really happy with how easy it is to use!
Thank you so much for your kind words! We’re thrilled to hear that the app is making your store translations easier and more efficient. Our team is always here to help, and we’re so glad to know you’re happy with your experience.
If you ever need anything, don’t hesitate to reach out!
Best regards,
Kim|Langwill Support Team