Langwill：AI Language Translate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this translation tool for its user-friendly interface and seamless Shopify integration. It supports multiple languages, ideal for global commerce, and offers customizable features tailored to specific business needs. The responsive customer support team efficiently resolves issues, and regular updates enhance functionalities like language and currency switching. Merchants find it cost-effective and valuable for expanding their international reach.
Refine
-
By rating
very fast and helpful
Thanks so much for your kind words! We're thrilled to hear you had experienced a fast and helpful customer support from Langwill. Let us know if you need anything else!
We are here to assist!
Best Regards,
Kim|Langwill Support Team
good app but the UI is quite confusing if you update content in the site.
Hello there,
This is Sophie from Langwill Support. Thank you so much for your feedback and for using our app! 💞
We're glad to hear you find the app helpful. We also appreciate your note about the UI being a bit confusing when updating content on the site. We're continuously working to improve the user experience, and your insights are incredibly valuable in helping us do that.
If you have specific suggestions or examples of where the UI felt unclear, we'd love to hear them. Your input can help us make improvements that benefit all users.
Thanks again for taking the time to share your thoughts! 🌹
Best Regards,
Sophie|Langwill Customer Support
Very good support!
Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application!
- Sophie 🌹
Excellent & Fast Support
We're thrilled to hear that you had an excellent experience with our support team! 🌟💨 Thank you for taking the time to share your positive feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊👍
-Sophie💗
Quick response and they solved my problem only a few minutes. The most reliable and helpful app I ever experienced.
Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you are happy with the service provided! If you have any further questions or concerns, feel free to reach out. We are happy that you are using our platform! 👍🚀
Best Regards,
Emma
ETranslate Support
Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!
You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team.
- Sophie 💖
Great Support – Issue Resolved
Dear Langwill Support Team,
Thank you so much for your top service during this support session. Everything has been resolved perfectly, and I really appreciate your quick and professional help.
Thank you very much for taking the time to send us 5-stars. We value your feedback. We are happy that we were able to help and provide the support that you need. ❤️
Please feel free to send us a message as you need support.
We are available 24/7 to help out.
We promise to continue to do best effort and drive the best possible solutions.
Thank you again! ☺️
Emma
Langwill Customer Support of Channelwill
https://www.channelwill.com/
The app is not working properly on the website, I tried to add the switcher with no luck
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. Our team is currently investigating the issue and working on a solution to ensure that the app works seamlessly on our website. In the meantime, please feel free to contact our customer support team for further assistance with adding the switcher. Thank you for your patience and understanding.
Belle | Etranslate Support
I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great.
I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages.
There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far.
I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use!
Great app, thank you.
I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!
This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.
Hello there,
I'm sorry to hear about your negative experience with the app. It sounds like you've been dealing with a frustrating issue for quite some time. It's understandable that you would feel frustrated and disappointed with the app's performance. Have you considered trying a different translation app to see if it can provide better results? It might also be worth reaching out to the app's developers again to see if they can provide a more permanent fix for the issue you're experiencing. Ultimately, I hope you're able to find a solution that works for you and your website's translation needs.
Best Regards,
Sophie | Etranslate Support