Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to translate and localize websites into multiple languages, ideal for targeting diverse markets. The intuitive interface, even in the free plan, is praised, as are unique features like image translation and a multi-currency converter. The app's customer support is noted for its quick and efficient responses. Merchants also value the manual translation feature for refining automatic translations and find it useful for translating third-party app content.

December 6, 2023

Very good and very helpful

TrueSmile
Netherlands
5 months using the app
Channelwill replied December 7, 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you've had an excellent experience with ETranslate. Our team is dedicated to providing exceptional support, and we truly appreciate your recommendation. 🌟 If you ever need assistance in the future, feel free to reach out – we're here for you! 🌐💬
Cheers,
-Nona|ETranslate Team👩‍💼

October 23, 2023

Amazing customer service: very fast and useful. It solved my problem in 5 minutes

Peter in Florence
Italy
5 months using the app
Channelwill replied October 26, 2023

Thank you for your fantastic review! 😊 We're thrilled to hear that you had an amazing experience with our customer service. 🌟 Our team takes pride in providing fast and effective solutions, and it's wonderful to know that we were able to resolve your issue in just 5 minutes. ⏱️

We appreciate your kind words and your support. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗

Warm regards,
Nona|Etranslate Team 💗

September 11, 2023

really, this is good apps, what i finding for my shop, i tried multiple apps, this apps perfectly fit in my shop. thank you so much for good customer services

zarzin
Sweden
7 months using the app
Channelwill replied September 14, 2023

Thank you for your positive review! We are thrilled to hear that our app has been a great fit for your shop and that our customer service team was able to provide you with the support you needed. If you have any suggestions or feedback, please don't hesitate to let us know. Thanks again for choosing our app!💗💗😊
-nona

June 6, 2023

I just downloaded the app and I had some questions about the set-up. I contacted the chat support and they replied immediately. They were able to not only provide the answers to my questions, but they even access my store to help me out setting up the switcher and other features. Thank you so muchh!! Customer Support was 5 starts!!

FLOWERSIA SHOP
Italy
4 months using the app
Channelwill replied June 6, 2023

Thank you for your positive review! We're glad to hear that our chat support team was able to assist you quickly and effectively, and even went above and beyond to access your store and help you with the set-up. We're thrilled to receive a 5-star rating for our customer support and appreciate your business. Don't hesitate to reach out if you have any further questions or concerns.

- Nona 💖

July 31, 2023

Very quick response even on weekends. A programmer was able to solve the problem quickly. I can recommend the app and the support

VINOX79 GmbH
Germany
Over 2 years using the app
Channelwill replied August 2, 2023

Thank you for taking the time to leave a positive review! We are glad to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and hope to continue providing excellent service to you in the future.
-nona💗

Edited January 26, 2024

Bella helped me with Lnagueges Switcher

CATMEME
Lithuania
About 2 months using the app
Channelwill replied December 3, 2023

Thank you so much for your kind words! 😊 I'm thrilled to hear that Sophie from customer care was able to assist you with the watermark sign. 🌟 If you have any more questions or need further help, feel free to reach out. We're here for you! 🙌💙

-Sophie|Etranslate Team👩‍💼

October 29, 2023

Excellent & Fast Support

Asrary Shop
Egypt
Over 3 years using the app
Channelwill replied October 31, 2023

We're thrilled to hear that you had an excellent experience with our support team! 🌟💨 Thank you for taking the time to share your positive feedback. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊👍
-Sophie💗

July 14, 2023

Thank you very much for your help! Quick and simple <3 I recommend using the online help. Sophie is gorgeous!

Borimo se
Slovenia
Almost 3 years using the app
Channelwill replied July 16, 2023

You're welcome! I'm glad I could assist you quickly and easily. Thank you for recommending our online help. I appreciate your compliment about Sophie, she is indeed a great asset to our team.

- Sophie 💖

June 30, 2023

Very useful and also the support is great!
With this app you can traslate manually most of the website. This is what i was looking for!

SIRAINER
Italy
About 1 year using the app
Channelwill replied July 1, 2023

Thank you for your wonderful review! We are delighted to hear that our app has been useful for you and that you have found our support team to be great. We are glad to provide a manual translation feature that meets your needs. If you ever need any further assistance or have any questions, please do not hesitate to contact us. We appreciate your business and hope to continue serving you in the future.

- Jane🦋

August 18, 2023

Customer service is great! Very quick and helpful. Answered my question on how to translate a third party app.

MRCOOL DIRECT
United States
8 months using the app
Channelwill replied August 21, 2023

Thank you for your positive feedback about our customer service! We are happy to hear that we were able to help you with translating a third party app. If you have any further questions or need assistance, please don't hesitate to contact us again.

- Sophie 🥰