Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to translate and localize websites into multiple languages, ideal for targeting diverse markets. The intuitive interface, even in the free plan, is praised, as are unique features like image translation and a multi-currency converter. The app's customer support is noted for its quick and efficient responses. Merchants also value the manual translation feature for refining automatic translations and find it useful for translating third-party app content.

July 13, 2022

La atención al cliente es inmejorable.
Y las traducciones son muy certeras, solo tuve que cambiar algunas palabras.

Caquia´s Project
Spain
About 17 hours using the app
Channelwill replied July 13, 2022

Hola Caquia´s Project,

¡¡¡Muchas gracias por su aprobación y estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestro servicio!!!🤩
¡Siempre estamos aquí si necesita nuestra ayuda o si hay algo en lo que podamos ayudarlo!

¡Salud!🥂

Saludos,
Etranslate Team

June 9, 2022

客服人员ruby非常专业、亲切仔细、有耐心回答所有的问题。推荐此软件与其他使用者。这个软件有非常强大的翻译能力,也非常准确。人性化的多语言介面,让使用者直觉性的操作。非常简单易懂。如果有任何操作问题,专业的服务人员都会帮你解决。

buybuy@TOYS | 匯買樂玩具嚴選
Taiwan
About 17 hours using the app
Channelwill replied June 9, 2022

你好 buybuy@TOYS | 匯買樂玩具嚴選,

非常感谢您的认可,我们很高兴您对我们的应用程序和服务感到满意!!!🤩
如果您需要我们的帮助或有什么我们可以帮助的,我们总是在这里!

干杯!🥂

此致,
Etranslate Team

March 15, 2022

This app is the one you need for languages, the others lack features, this one have all the features you will need. The support is also very helpful.

Alema22
Italy
About 17 hours using the app
Channelwill replied April 14, 2022

Hello Alema22,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

March 17, 2021

The application is not worth anything, as if it translated the whole thing, and in fact, it does not translate anything, it only shows that it has translated, and then it broke the page, there is 0 contact with the support for 5 days I have been trying to contact them but to no avail

lokalnie
Poland
16 days using the app
Channelwill replied March 17, 2021

Hello there,

We always care about your experience of using the app. You just contacted us with some questions and one of our members has replied. Kindly check the email and tell us more details about the issue. Then we will try our best to help you.

Regards,
Zeusir

February 19, 2023

I installed the app twice, but unfortunately it´s impossible to open it. I haven´t had this problem with any other app in my store. Very disapointing.

Vibrant Jewellery
Portugal
16 days using the app
Channelwill replied February 19, 2023

Hello, there!

Thank you for taking the time to share your thoughts with us. We apologize if you have any problems installing our app. It would be wonderful if you could tell us what went wrong and how we can help you. We would be delighted to discuss the situation with you and our team in order to address your feedback and resolve the issue as soon as possible, and you can let us know by replying to our message or contacting our customer service. We'd like to hear your ideas and suggestions. We are dedicated to your success at Etranslate, and we are constantly striving to improve so that we are a better fit for your company's goals and expectations. Have a great day!

Sincerely,
Etranslate Support Team

April 22, 2020

This app allows me to translate ALL sections of the site and I can manually review them to correct something. The support answered my doubt very quickly, totally recommended!

Mystical Props
Italy
About 14 hours using the app
Channelwill replied April 22, 2020

Thank you so much:)

September 12, 2022

The most 3rd class app ever seen on Shopify app store. The app is created just to earn money through 1st month charges i guess. This never translates complete pages and translation is only 40-50% accurate.

Devshoppe
India
15 days using the app
Channelwill replied September 12, 2022

Hello Devshoppe,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
ETranslate Team

August 29, 2022

Yeni kullanmaya başladık, hızlı ve pratik bir kurulumu var. Destek bölümü sorun çözme odaklı. Oldukça işlevsel görünüyor.

Alinart
Türkiye
About 14 hours using the app
Channelwill replied August 29, 2022

Merhaba Alinart,

Onayınız için çok teşekkür ederiz ve uygulamamızdan ve hizmetimizden memnun kalmanıza çok sevindik!!!🤩
Yardımımıza ihtiyacınız olursa veya yardımcı olabileceğimiz bir şey olursa her zaman buradayız!

Şerefe!🥂

Saygılarımla,
Etranslate Team

May 25, 2022

Det mesta fungerar perfekt men tyvärr har Shopify vissa begränsningar så allt går inte att översätta som tex Tags från Blogs

Bolinder
Sweden
14 days using the app
Channelwill replied May 25, 2022

Hej där,

Vår app kan översätta innehåll från tredjepartsappar, hårdkodad text, taggar och andra resurser som inte är tillgängliga från Shopify API. Du kan översätta det med hjälp av sidelement.

Vi har redan tilldelat en agent för att hjälpa dig med hur du använder den här typen av funktion. Du kan alltid nå oss när som helst om du behöver hjälp. Vi finns alltid tillgängliga för att hjälpa dig.

Vänliga hälsningar,
Etranslate Team

July 16, 2022

great app till now, differ than any one I used before. Also they are very helpful and this is a great thing

shopivet.com
United Arab Emirates
About 12 hours using the app
Channelwill replied July 17, 2022

Hello shopivet.com,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team