Locksmith , 482 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to control access to specific site areas, hide prices, and lock certain products. It's ideal for businesses differentiating between wholesale and retail or offering exclusive products. The app is also useful for selling digital content behind a paywall. Merchants praise its seamless integration with Shopify's user registration and smooth performance. Customer support is noted for its speed and helpfulness. The pay-what-you-feel-is-fair pricing model is well-received. A few merchants experienced access issues after the trial period, but these seem to be rare exceptions.

March 12, 2018

horrible web site the worst in the world. Very difficult.

Ciao Milano Wholesale
United States
Over 5 years using the app
November 17, 2020

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

A-ESQUE
Australia
3 months using the app
October 22, 2020

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced.
Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken!
Can't recommend this app enough!

FAVORTY
Austria
3 months using the app
February 23, 2016

An excellent app, Would highly recommend. Plus tghe customer service is 2nd to none Thank you

Preloaders Store
United Kingdom
2 months using the app
Edited July 7, 2019

The app support team is phenomenal! I had a small issue and Jed stayed in contact every step of the way with screenshots so I could find the boxes I needed to redirect customers to specific pages.

Executive Toys Inc.
United States
2 months using the app
July 31, 2017

We were previously running an inferior competitors app to locksmith (because of the price) and wow what a headache. The customers could still find my locked products (all for wholesale purchase only) in the search bar and I must say: it was quite embarrassing. Wholesale is for wholesalers not for the general public! Not only did the competitors app not work but it was also extremely difficult to use. So difficult that I had to reach out to the customer service and request help. They still couldn't hide my collection. Locksmith is simple - so so simple. Just a few check boxes to click and immediately my wholesale collection was locked completely! Take a look, I bet you can't find it!

I'll be telling my friends ;) <3

Road Runner Bags Us
United States
2 months using the app
July 4, 2022

I can not fault the after sales service! I have run into a number of issues while implementing some locks on my store. Usually my error and the team have been fast and awesome to get me back on track. So far, worth every penny.

Retro Caravan Stuff
France
2 months using the app
November 17, 2022

I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!

Shenanigans By Sam
United States
2 months using the app
September 20, 2014

I installed the app on one of my 3 stores this weekend and was very pleased with both how simple it was to setup and how effective the app is at doing exactly what I needed it to do.

Great Canadian Dog Rope Company
Canada
Over 5 years using the app
November 6, 2019

A fantastic little app. It's really reassuring to know that those items I am giving away for free promotion will not show up in the search!

The Official Glen Loates Store
Canada
2 months using the app