Locksmith
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (492)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to control access to content and products, crucial for B2B and exclusive retail operations. It's used to manage special sales for VIP customers and restrict visibility for specific groups like wholesale accounts. The app is noted for its ease of setup and reliable performance. Customer support, particularly from Erica, Tristan, and Ken, is often highlighted for their quick and effective assistance, including custom code support. Merchants recommend it for enhancing store functionality and security.
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Locksmith is really good for my business need. Its among my best app which must be always there. I highly appreciate the team support. Sincerly, if you want to play on security ground you must have it. Good Job Locksmith
An easy app to use to create a separate section of the store. I ultimately went with something else that didn't require making duplicate products, but this is a great solution if you don't mind duplicating products.
We could not have launched our store without the power and flexibility of Locksmith. Great UI, great features and wonderful, intelligent control. They really thought of everything.
Great product. Smart and simple. I was looking for a solution to protect some collections in my Shopify store and Locksmith perfectly matches what I was looking for.
Great support !!
Does exactly what i need at a decent price.
Love it!! Does exactly what I want it to and the technical support was great. I'm using this for 2 of my business websites.
I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!
Appalling support. Must of sent over 5 emails still no reply. Really frustrating. Can someone get back to us?
Hey there! ❤️ We reply to everything we receive, and – doing some digging into our team mailbox – we've received three messages from you this month, all of which we've replied to, all well within our 24hr response time cap. We've also emailed you directly (in a new email thread – look for an email with the subject "Locksmith App for Shopify"), to see if we can get through to you this way.
Not getting responses is not great, and I get that. Please know that it's not for lack of effort – every time you try to reach us, we're trying to get back to you. :)
If you're still not getting our replies, please consider writing in from another email address, perhaps outside of your store's domain. We're here to help. ❤️
All the best,
-Isaac
Locksmith is great. We had no problem using locksmith to build our wholesale section using a little template conditional logic. Sweet app!
Although this app did not offer what we are looking for, Isaac was so great at listening and trying to see what he could do to help. Then when we come to a conclusion that this app is not suitable for our intentions, he went ahead and made several recommendations. I am beyond thrilled with his level of personalized dedication.
Look forward to more apps from you!