Locksmith

Locksmith

Built for Shopify

Reviews (489)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to control access to content, products, and pricing, making it ideal for both retail and wholesale business models. It is especially useful for offering exclusive sales to VIP customers and managing different customer groups. Key features include hiding content until login, locking digital content behind a paywall, and setting time-limited access. Merchants appreciate the easy setup and effectiveness, noting that it meets their needs immediately. The customer support is also frequently praised for being responsive and providing custom solutions to unique issues.

July 16, 2020

This application has been so helpful for our business. And the help provided by Ken at Locksmith has been amazing. Without the help, our website would not have been successful. Can't say enough great things! Thanks Locksmith!

Brothers Beauty Supply
Canada
About 2 months using the app
Edited April 23, 2016

Good app, does what its supposed to. I'm not a developer so I don't know what goes into the day to day, but I feel the app is overpriced.

Similar apps (those that just add code to your website) are typically around $5 or $6 USD, which seems more reasonable.

The reason I gave this 3 stars is because after I stopped using it, it still blocked some of my products. I was driving ads to some of my pens, but the sales just stopped. It took me a while to realize that the app was making it so those products wouldn't show up, even though I cancelled the service and "unlocked" the products.

If you just check to make sure your products are appearing you are good to go.

Great customer service.

Crown Chakra Woodworking
United States
Over 3 years using the app
July 25, 2021

A well-thought, highly customizable, and easy-to-use app. Highly recommended for anybody needing restrictions across their site.

Kampguru
Türkiye
About 1 month using the app
May 25, 2022

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

StonerCarCarePro
United States
About 1 month using the app
June 9, 2022

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

INVISIBLE COMPANY
Hong Kong SAR
About 1 month using the app
August 23, 2022

I love this app. It can do a lot of access control on my store by simply one clicking. The best thing is the customer support for me to customize everything, even the look of a small button.

FurryPal
Hong Kong SAR
About 1 month using the app
August 24, 2020

Performed as advertised, Customer service was extremely helpful. I wanted to lock all pages if customers were not approved and once they made a purchase, it was done easily.

Parfums Christian Dior Staff Sale
Singapore
About 1 month using the app
February 24, 2018

Great app that allows you do to so many things! I've used this app to host an online course on Shopify and give access to only those who have paid. Awesome!

Learningroots
United Kingdom
About 1 month using the app
August 17, 2017

This app works really well. I checked out a few and this one has the best options for our needs. I love that I can have specific pages locked but not the whole site. And when I had trouble figuring that out - the customer service was quick, friendly and helpful. If you need to lock your site - choose this app!

(Something we didn't need but I saw in the help section - You can have nav items switch for a locked site vs unlocked - i.e. wholesale vs retail see different navigation!! Filing this information away for the next site I build)

Whsljao
United States
About 1 month using the app
January 28, 2019

Locksmith is very easy to use and has a ton of functionality for password protecting your Shopify store. Also, their customer service is outstanding.

JCG Apparel
United States
About 1 month using the app