Locksmith , 451 reviews

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 27, 2016

We don't need to use Locksmith a lot but when we do, I wish every Shopify app was like it:

* Straightforward: does exactly what it says it does
* Powerful: a lot of options to fit our needs
* Easy to use: all controls are essentially available from 1, maybe 2 windows
* Simple install and uninstall, if necessary. No more paying someone or spending hours cleaning up code on your own
* Support is fast, knowledgeable, and cooperative

Perfect. Thank you.

The Undress
United States
Time spent using app: About 1 year
August 26, 2016

Fantastic. lots of great options to protect your content and ways for people to access it. i was up and running with it in only a few minutes. great app.

Gaia Wind Service Parts
United Kingdom
Time spent using app: Almost 3 years
August 23, 2016

Locksmith is an amazing app. Very easy to use, works perfectly. Well engineered. Reliable. It is a crucial plugin for us that allows us to change our entire website and products for regular customers vs wholesale customers.

Lightstim
United States
Time spent using app: Over 1 year
Edited August 8, 2016

Locksmith gave control to lock specific pages. We setup locks so when a customer buys a product it unlocks a page for 48 hours. Perfect for digital streaming! The Locksmith staff were fast to reply to all our questions. Excellent service and features!

Unveil Studios
Canada
Time spent using app: About 4 years
August 5, 2016

Great App & Great Customer Service!
Very powerful app - especially in combination with some custom liquid work. We need to show or lock different content depending on customer tag, login, IP range, etc. and Locksmith handles this with ease. Furthermore, Isaac was super friendly and helped me with some customization in order to get the required results. Highly recommended!

Spssales
Switzerland
Time spent using app: 9 days
July 21, 2016

Is there 10 stars or more I can give. Isaac and the team are outstanding. They go above and beyond to help. I am very picky about my website and they were able to help me with everything that I asked for. Such customer service in this day and age is unheard of. You guys rock. Keep up the good work.
If I had photo of you guys, I would worship you every morning. I am a big...big fan of you and your app.

Smokespros
United States
Time spent using app: Almost 5 years
July 18, 2016

Isaac,
I love your app!!!

We’ve been working on this project for 2 years and this is the ONLY program that has worked; as needed, as “advertised”, straight “out of the box”, did what it was supposed to do from launch, no trouble, no problems, no hassle.

I was shocked I tell you. Shocked!
I installed the app, completely prepared to spend the day battling with the software, developing work-arounds, begging-pleading-cajoling-beating it with a stick, to get it to do even a little of what I needed because that is how all the other programs involved with the project have “worked”.

I was so surprised with the ease of installation and how smoothly the first lock & key set up went, I had to have my site designer redo my work just in case I did something “wrong”.

Joyously, it was not a fluke. Everything was doing its job just as desired.
In a state of rapturous disbelief we took the rest of the day off.

Thank you, thank you, THANK YOU!

Not only is your app everything it is cracked up to be, the personality that comes through the documentation is wonderfully pleasant and approachable.

I’m about to jump in with both feet and your attention to customer service gives me great confidence that if I run into difficulty, help is only an email away.

Feel free to use this as a customer testimonial if you like. I couldn’t be happier with your product or service.

Have a wonderful day!
Steph
BENSTAR Packaging & Distribution, inc.

Ben Star
United States
Time spent using app: Over 1 year
July 17, 2016

Not very impressed. I had this app installed in order to lock my wholesale section. It worked at first, then locked all my sections. Fixed it, then it happened again. So basically I am losing sales because my whole site has again been locked.

Emailed yesterday at 6:00 and have still not heard back.

Kiss Naturals
United States
Time spent using app: 9 months
July 14, 2016

This app works better than advertised. Lock just about anything. We used it to create a wholesale website by locking out pages we didn't want retail customers to see and vis versa, all based on their customer tags. Might sound complicated but it's very easy

Meinmind
United States
Time spent using app: 4 months
July 12, 2016

Sooo happy I found this app! It was exactly what I needed to restrict viewing the prices on our store. It's super easy to use and Isaac was incredibly helpful with all of my questions. Best customer service ever!!

Farmhouse Frames
United States
Time spent using app: Over 1 year