Locksmith , 442 reviews

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 25, 2016

Highly recommended! We had a few issues getting things tweaked the way we wanted them to be and Isaac was right there to help us out including adding some extra code for us when the theme wasn't working the way we wanted it too. He was also very patient with us as we learned how to do the locks properly although it is very easy to do once we got the hang of it. Isaac really went above and beyond to make sure his app did what we needed it to do. Great service and great people!

Pandemonium Millinery
United States
Time spent using app: 15 days
May 25, 2016

This app has been great, but more importantly, the support that goes with this app is AMAZING. They've been able to direct me along when I'm so new at shopify, and was able to help me solve my issues very easily, with extra buttons & service on their app. Highly recommend using this app!

Gorilla Board Holder
Canada
Time spent using app: 3 months
May 19, 2016

IF YOU WANT THE BEST CUSTOMER SUPPORT OR YOU JUST ABSOLUTELY SUCK AT USING THE COMPUTER, THEN YOU HAVE MADE THE CORRECT CHOICE WITH THESE GUYS! THEY ARE ALWAYS THERE WHEN I NEED HELP AND STICK AROUND TO WALK ME THROUGH EVERYTHING. HIGHLY RECOMMENED!

Vapenotiq Vapors Wholesale
United States
Time spent using app: 2 months
May 5, 2016

Great App, it works fine
Easy to use, Issac and Ken are friendly and supportive, they answer within 24 hours
They can help you if you need some custom tuning
They new version is SEO "friendly"
Highly recommended
Sess

Pmserv
United Kingdom
Time spent using app: Over 1 year
April 30, 2016

Locksmith is a great app our Wholesale Business. It allows us to restrict the visibility of our product range to account holders only. This app is invaluable to our business model!

Also, the level of customer service from Isaac is amazing! Friendly and quick responses, and he even went out of his way to resolve an issue which has been causing me a lot of headache!

At the very least, trial this app if it sounds like something you might find useful but I'm pretty sure you'll end up subscribing! ;)

Air Distribution
United Kingdom
Time spent using app: 16 days
April 30, 2016

Wonderful app, very good service, thank you :)

Biscotte Yarns
Canada
Time spent using app: Over 4 years
April 29, 2016

We recently used Locksmith for a big event, and Isaac was so helpful in getting a few tweaks done for everything to work perfectly. And his answers were so quick! I highly recommend the app.

Ban Do
United States
Time spent using app: About 2 years
April 26, 2016

Issac was very fast in responding about this apps functionality and worked with us to make sure it performed exactly how we needed it to. I would definitely recommend this to any wholesaler that needs their prices protected until a customer creates an approved account

S Gems
United States
Time spent using app: About 1 year
Edited April 23, 2016

Good app, does what its supposed to. I'm not a developer so I don't know what goes into the day to day, but I feel the app is overpriced.

Similar apps (those that just add code to your website) are typically around $5 or $6 USD, which seems more reasonable.

The reason I gave this 3 stars is because after I stopped using it, it still blocked some of my products. I was driving ads to some of my pens, but the sales just stopped. It took me a while to realize that the app was making it so those products wouldn't show up, even though I cancelled the service and "unlocked" the products.

If you just check to make sure your products are appearing you are good to go.

Great customer service.

Crown Chakra Woodworking
United States
Time spent using app: Over 3 years
April 18, 2016

This was SO EASY and the support was SO HELPFUL! if you are looking for a way to create a lock on your site you have found the right place!

Ahava River
United States
Time spent using app: Over 5 years