Locksmith

Locksmith

Reviews (493)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to control access to exclusive content and sales, making it ideal for creating VIP experiences and supporting various business models like paywalls. It is praised for its flexibility in customization, such as hiding prices or setting up members-only areas, and features like automatic access revocation. The app is noted for its ease of setup and straightforward functionality, often working effectively right after installation. The support team is consistently commended for their responsiveness and efficiency, with many merchants experiencing quick and helpful resolutions to their issues, including custom code adjustments.

February 24, 2018

Very happy with it. Simple steps. I wanted to customize a little and customer support was there to help.

Scottbarnes
United States
Over 3 years using the app
January 24, 2019

Used this app to lock out users from a wholesale site and also to restrict access to collections based on customer tags. Works great and is easy to use. Even more awesome is the great customer support I have received when reaching out with questions.

Bone Head Wholesale
United States
Over 3 years using the app
November 18, 2021

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

Kuumba Made
United States
About 3 years using the app
Edited August 24, 2020

I've been using Locksmith for at least 3+ years and it is a ROCK SOLID solution! It gives us the effortless capability to password protect tutorial pages of our site, and even a protection at the front end. I love that it offers many different kinds of locks - and combinations.

The service from the developer has been exceptional. Same day response every time - caring service with step by step solutions from Jed the last time.
Locksmith is a five star very elegant solution, flawlessly executed - I give it my highest recommendation.

The SvenPad® Supreme: Discover Your Perfect Force
United States
About 3 years using the app
June 19, 2018

Easy to use and it's working great for my wholesale customers

Top Knot Chicago
United States
About 3 years using the app
February 24, 2018

I use Locksmith to establish minimum purchase on my checkout cart. It works perfectly!! I didn’t do a thing the guys at Locksmith did everything. And for return customers they made another minimum purchase. Really helpful because we only do wholesale business!!

Nicola Joyeria
Costa Rica
About 3 years using the app
Edited January 12, 2023

[UPDATE: over 2 years from my original review, and I still feel 100% the same way!] This app is truly incredible. Our website is B2B and this app has completely given us all of the control we wanted over our content. And, their support is outstanding!!!! (Thanks, Jed and Erica!).

Artistry, Ltd.
United States
About 3 years using the app
May 8, 2020

Great app. Used it to hide pricing on items until we approve customers that have been verified. Responsive support that walked me through a few settings I overlooked.

U.S. Orthotics
United States
About 3 years using the app
Edited September 16, 2020

Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.

Spinster Sisters Co.
United States
About 3 years using the app
Edited March 23, 2020

I have used locksmith years. It does exactly what I want it to do and when I have different ideas and need to implement more locks, the team at Locksmith are beyond helpful, beyond wonderful. Most stores need this app. Once you have the app, there is always, always something that locksmith can do for your site.

Ohmyjewelry.com
United States
Almost 3 years using the app