Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

March 7, 2023

The app is easy to set up and the chat team is quick to respond and super helpful! Excited to see how this app boosts sales and traffic!

Kind Culture Co.
United States
Over 1 year using the app
Channelwill replied March 8, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Catherine

August 21, 2022

very good!*100000
nice and useful app!
try it and get fully support without problem!
think you had this app you get more selling!

DODOLIFEMUSEUM
Hong Kong SAR
Over 1 year using the app
February 6, 2023

App molto utile e funzionale. Assistenza veloce e precisa. Per il momento è gratuita ma non credo lo sarà per molto.

But Not
Italy
Over 1 year using the app
Channelwill replied February 7, 2023

Apprezziamo che tu abbia dedicato del tempo a scrivere una recensione così fantastica e a fornire i tuoi pensieri. Siamo felici di fornirti un servizio eccellente, se hai domande non esitare a lasciarci un messaggio. Grazie mille.
-Mariadel

October 31, 2022

An easy-to-use, full-featured loyalty app. The customer service was enthusiastic and quick to solve the problem for me. Each of you is worth a try

Remigifts
China
Over 1 year using the app
Channelwill replied November 1, 2022

Dear firends at Remigifts,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

December 14, 2022

Thank you this is exactly what I was looking for! Works so perfect for my shop and to gain repeat customers!

Casey's Hand-Crafted Creations
United States
Over 1 year using the app
Channelwill replied December 15, 2022

Thank you for your review, appreciate it a lot. If you may need our help again, please comeback to us.
-Mariadel

November 7, 2022

THIS IS AN AMAZING APP . VERY EASY TO USE AND SETTING UP TO YOUR WEBSITE. CUSTOMER CARE IS ALSO AMZING AND FRIENDLY

Sijon Handcrafted
Canada
Over 1 year using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

August 18, 2023

LoLoyal works great for our needs and the integrations with other apps makes it even more powerful.

3D Printing Store
South Africa
Over 1 year using the app
Channelwill replied August 21, 2023

Thank you for sharing your positive feedback about LoLoyal! We are glad to hear that it is meeting your needs and providing added value through its integrations with other apps. Let us know if there is anything else we can assist you with.

- Sophie🌹

February 22, 2023

Love this app! Great customer service too. I had quick responses when I needed help. Defiantly recommend this rewards app.

ha.ba's Clothing Store
United States
Over 1 year using the app
Channelwill replied February 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

August 24, 2022

Very gooood and friendly service! We are using this app for our french sweet restaurant, "donutscoffee.fr" thank you

donutscoffee
France
Over 1 year using the app
February 19, 2023

I enjoy this app very much. It's a fun way to make your customers work for you. And you are able to reward your loyal customers in a nice way.

Hijab Heela
Netherlands
Over 1 year using the app
Channelwill replied February 19, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel