Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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Au moindre problème, sa solution ! J'aime beaucoup cette application qui me permet de créer un programme de fidélité. Aujourd'hui j'ai vu qu'il y avait un problème avec la traduction française qui n'était pas parfaite, je leur ai écrit, ils sont très à l'écoute et vont la rectifier. Cette équipe est au top, ils répondent vite et font tout pour nous satisfaire.
I have only used Loloyal for a short period of time, but so far, it has been excellent. So easy to set up, with many options available to help customer retention. I had a small query which was answered promptly and efficiently by Mariadel on their live chat. Very pleased :)
interesting app. Just getting started on it. If this works really gonna save me heaps of work! Looking forward to using it for our new shop.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
Excellent app, still setting up but not hard to tell it will play a big part on my online store. Customer service is great and all is well. Full package ( app + service )
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
This is app is great so far. I have just started using it, but I can't wait to see how it goes. Customer service was great.
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
my experience with this APP was phenomenal! Maridel helped me with any questions or concerns I had. She went out of her way to unlock and install what was available to use.
Hi,
Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
I used this app to set up Loyalty Reward program. Chat support was phenomenal. Highly recommend this app.
Mariadel is super nice! I just DLed the app based on the many 5 star reviews. I rated 5 stars solely based on customer service & the quick run through I just did. Looking forward to the integrations that are supposed to be coming soon. Will update after a few months of use.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
Was great right from the get-go! Can't wait to use this and see how many customers come back!
Super helpful!
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
So far I am enjoying the features to build a reward program for my customers. I had some quick questions and Mariadel was very helpful and quick to answer. Thank you for the support.
Thank you a lot. For review focus on the app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel