Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

January 3, 2023

Very happy so far with Loloyal - Catherine is a great support. Always answers questions clearly and got me off to a great start.

Bra Tenders NYC
United States
About 1 year using the app
Channelwill replied January 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

September 2, 2022

The app meets all my business needs even with the free features and customer service is quick, easy and very helpful.

Uniquely Sarah
United Kingdom
About 1 year using the app
November 15, 2022

I really like the app and it really helped me to gather new customer and expand my business. I would recommend this app

Sady Blueline
Canada
About 1 year using the app
Channelwill replied December 1, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate your great support :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 2, 2023

Catherine was a fabulous help, we've just loaded this app but so far super easy to use and we hope our customers love it

Hello Sunday
Australia
About 1 year using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

September 10, 2022

Interlocutrice super gentille et qui a su être à l'écoute de mes problèmes et les a résolu. Application très utile pour un e-commerce je recommande

Liaparoshop
France
About 1 year using the app
November 4, 2022

thank you for your good app everything is well explained, the value is high because now costumer can see a value at spending their money with us

LadgioCo
Canada
About 1 year using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

May 11, 2022

I tried this app and easy to use and have a very good customer support. As a newbie, it will help me to reach more customers.

CJ Wholemart
Philippines
About 1 year using the app
Channelwill replied May 31, 2022

Dear firends at CJ Wholemart,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

November 9, 2022

I enjoy that it is free and I can give my customers the opportunity to be rewarded for their support that they give to me.

Balma Momma
United States
About 1 year using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

November 5, 2022

Encantada! Tuve una duda y al momento me ayudaron y resolvieron super amables. Estoy muy contenta con la funcion

GymHacks
Spain
About 1 year using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 10, 2023

Mariadel was super fast at replaying, didn't leave me hanging around for answers and did her best to help resolve the issue for me.

Digital Designs 4 You
United Kingdom
About 1 year using the app
Channelwill replied January 10, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel