Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 18, 2023

customer service is amazing. i really love this app already. i will be using this app for a long time.

Wild Hair
United States
About 1 year using the app
Channelwill replied February 19, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 27, 2023

Benutze dieses Tool schon seit Monaten und muss sagen, dass die Conversion und vorallem die Wiederkehrenden Kunden erheblich gestiegen sind. Ich liebe die Oberfläche dieser App und all seine Funktionen. Absolute Empfehlung! Wow!

Nightmare Merchandise
Germany
About 1 year using the app
Channelwill replied February 27, 2023

Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Unsere Priorität ist der Kundenservice und wir sind begeistert, dass wir diese Marke erreicht haben! Kunden wie Sie machen unsere Arbeit zu einem Vergnügen. Vielen Dank, wenn Sie Hilfe benötigen, können Sie sich gerne an uns wenden.
-Katharina

November 23, 2021

Amazing app created by amazing developers who are always seeking for improvements. This is the second app we’ve use with them. We also recommend the “ Back In Stock-Restock Alert and Boom | Loyalty,Reward&Referral app”. Both are essential apps for your store. Five star customer service, fast replies and assistance and quick and easy to set up. The app works perfectly on mobile and desktop. Again thank you so much developers for this amazing free app.

Jarlia By Jolina
United Kingdom
About 1 year using the app
Channelwill replied December 13, 2021

Dear firends at Jarlia by Jolina,

First of all, thank you for your kind and really encouraging comment. We look forward to having more communications with you and listening to your valuable feedback! And by the way, our 'referral program' is available now which allow your customers to share your store site on Facebook and Twitter. Hope this will attrack more customers to your store.

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

February 13, 2023

Quick and friendly and efficient customer service. They respond in seconds and sort out any issues you have.

E-Pharma
Kenya
About 1 year using the app
Channelwill replied February 13, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

December 28, 2022

Finally, I find a loyalty rewards widget which support chinese. Also I love the chat box to answer all of my question

Wow Your Toy Store
Hong Kong SAR
About 1 year using the app
Channelwill replied December 29, 2022

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

January 30, 2023

Such an easy website to use, and super fast customer service with a immediate response in seconds! Defiantly reommend.

Fraîche Candles
Australia
About 1 year using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

November 6, 2023

Just installed and used online chat. Very quick and sorted immediately

Bamboofeet
United Kingdom
About 1 year using the app
Channelwill replied November 7, 2023

That's great to hear! 😊 We're thrilled that your installation went smoothly, and our online chat support was able to assist you quickly and effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for your positive feedback! 👍🌟😃
Sophie|Loloyal Team💎

December 22, 2022

So far the customer service was quick and responsive, I had some issues with the app, and they helped a lot.

Mila's Bakery
El Salvador
About 1 year using the app
Channelwill replied December 26, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 25, 2022

Awesome app, very easy to use. One small complication has been taken care of in minutes through customer support. Very nice ladies. Catherine has been the helper in need! Thank you! Very happy with the Product

Pancake Jewels
Germany
About 1 year using the app
December 15, 2022

Fijne klantenservice binnen 20 minuten mijn probleem opgelost daarnaast is het ook nog een fijne app om te kunnen gebruiken i love it!

Electronix
Netherlands
About 1 year using the app
Channelwill replied December 15, 2022

We zijn zo dankbaar voor je 5-sterrenreview! Gebruiksgemak en klantenservice zijn onze doelen. Neem gerust contact met ons op als u problemen heeft.
-Mariadel