Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 26, 2022

Mariadel helped me with the whole set up. would recommend! really easy to adjust the widget to your own brand style.

KleanerNL
Netherlands
12 months using the app
February 16, 2023

Es una aplicación increíble, fácil de usar y muy intuitiva, Catherine es asombrosa el servicio a cliente es veloz <3

Nina zapatería
Mexico
12 months using the app
Channelwill replied February 16, 2023

Gracias por la maravillosa revisión y por tomarse el tiempo para compartir sus comentarios. ¡Nuestra prioridad es el servicio al cliente y estamos encantados de haber cumplido esa marca! Clientes como tú hacen de nuestro trabajo un placer. Muchas gracias, si necesita ayuda, no dude en contactarnos.
-Catherine

November 29, 2023

该软件功能丰富,非常好用

KST-Servo
China
14 days using the app
Channelwill replied December 3, 2023

感谢您的积极评价!😊 我们很高兴您觉得我们的软件功能丰富且易于使用。如果您有任何其他建议或需求,请随时告诉我们。感谢您的支持!🌟

Sophie|Loloyal Team💎

January 31, 2023

Great customer service, super fast. Only started using the app for a couple of minutes and already feel welcome & appreciated.

SZN ESNTLS
Canada
11 months using the app
Channelwill replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

October 6, 2023

Customer service is fast and kind!
Will need to explore the app further, but thus far really like it. It is simple, easy to customize, exactly what I need :).

Surfing the Trees
Netherlands
11 months using the app
Channelwill replied October 7, 2023

Thank you for sharing your positive experience with our customer service team and our app! 😊💫 We're glad to hear that you find our app easy to use and that it has the functions you need. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 💝💝
-Sophie🥰

Edited June 6, 2023

The app is user-friendly, the design is very nice and it has many valuable features. The customer support was incredibly fast and Nona helped me with all of my questions right away, she was very helpful!! Thank you so much for improving my store

FLOWERSIA SHOP
Italy
11 months using the app
Channelwill replied June 6, 2023

Thank you for your positive review! We're thrilled to hear that you find our app user-friendly and valuable. We're also glad that our customer support team was able to assist you quickly and effectively. We appreciate your business and look forward to continuing to improve your store experience.

- Nona 💗

February 3, 2023

Applicazione molto semplice nella configurazione ed efficace, consiglio assolutamente di provarla .

Olimpia Caffè Sagl
Switzerland
11 months using the app
Channelwill replied February 3, 2023

Grazie per la splendida recensione e per aver dedicato del tempo a condividere il tuo feedback. La nostra priorità è il servizio clienti e siamo entusiasti di aver raggiunto quel segno! I clienti come te rendono il nostro lavoro un piacere. Grazie mille, se hai bisogno di aiuto, non esitare a contattarci.
-Catherine

January 20, 2023

This app is so easy to use, I love it! The chat is easy and they were able to remove the watermark for me for FREE!

Knockout Soap
United States
11 months using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

Edited December 20, 2023

Der Support ist super, die App ebenfalls - bisher nix gefunden was nicht funktioniert.

clesana.shop
Germany
11 months using the app
Channelwill replied January 27, 2023

Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Unsere Priorität ist der Kundenservice und wir verbessern unsere Dienstleistungen ständig. Wir wissen Ihre Geduld mit uns zu schätzen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben.

-Catherine

February 10, 2023

I highly recommened this app
It's easy to setup and and customize
Great customer service
Mariadel responed very fast to my inquiry me and helped me a lot

reizvert
Saudi Arabia
11 months using the app
Channelwill replied February 10, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel