Reviews (1,069)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

Edited February 9, 2023

My specialist case Mariadel is fomidable, she is very fast to reply and super kind ..she shoud be the president of Loyalty

Mea Locus
Italy
6 months using the app
Channelwill replied February 7, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

May 5, 2023

Je suis ravi(e) d'exprimer ma satisfaction à propos de l'application Loloyal du chat support. J'ai eu de nombreuses questions et incertitudes quant à son utilisation, mais grâce à l'aide précieuse de Nona, j'ai réussi à les résoudre facilement. Nona a été extrêmement patient(e), aimable et a fourni des réponses détaillées à toutes mes questions, ce qui m'a permis de comprendre parfaitement comment utiliser l'application. J'apprécie énormément le professionnalisme et la disponibilité de Nona et je recommande vivement l'application Loloyal du chat support à tous ceux qui cherchent un excellent service client. Merci Nona et merci Loloyal !

Bonbon Conceptstore | Eupen
Belgium
6 months using the app
Channelwill replied May 5, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.

- Nona

May 8, 2023

Extremely fast and efficient assistance. My problem was solved very quickly. Thank you very much !!!

July's Candles
Germany
6 months using the app
Channelwill replied May 8, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

- Sophie

August 28, 2022

Amazing app!! easy to install and wonderful customer service. I would highly recommend this to anyone looking to get more sales and engagement.

Surati Sweet Mart Limited
Canada
6 months using the app
September 17, 2023

This app is great! Easy to set up and integrate with other apps in my store. I asked that the watermark be removed on my widget and Joewelyn had me set up in just a few minutes. I am excited to offer loyalties to my customers and hope to see how this impacts my business!

Pursuit CBD LLC
United States
6 months using the app
Channelwill replied September 18, 2023

Thank you for your positive feedback! We're glad to hear that you find our app easy to use and integrate with your store. Our team is always here to help and we're happy to have assisted you in removing the watermark on your widget. We hope that our loyalty program will help you increase customer retention and grow your business. If you have any further questions or concerns, please don't hesitate to reach out to us. 😊

-Sophie 💗

September 3, 2022

Me encanta este Apps. El servicio es excelente y Super rápido su asistencia y ayuda. Perfecto para los clientes leal.

MisBesos
United States
6 months using the app
Edited September 13, 2022

The support staff and developers were swift in responding to questions I had.
The app is easy to use and has plenty of options.

BotaniVie
United Kingdom
6 months using the app
Channelwill replied May 31, 2022

Dear friends at BotaniVie,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

March 12, 2023

Very nice and great customer service. Helpful and informative I will request to speak with her again

Phone Film & Studio
United States
6 months using the app
Channelwill replied March 12, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

January 1, 2023

Super support, schnell, freundlich und kompetent. Es geht nicht besser :). Viele Konfigurationsmöglichkeiten und einfache Einrichtung, kann ich nur empfehlen :)

Giftekus
Germany
6 months using the app
Channelwill replied January 3, 2023

Wir schätzen Ihre freundlichen Worte und die Zeit, die Sie sich genommen haben, um Feedback zu geben. Kundenservice steht bei uns an erster Stelle, daher freuen wir uns, dass wir ihn erfüllt haben! Ihr Geschäft macht unsere Arbeit lohnend. Ich schätze es aufrichtig.
-Mariadel

December 24, 2023

great easy to use

Special creations
United States
4 months using the app
Channelwill replied December 26, 2023

Thank you! 😊 We're thrilled to hear that you find our platform easy to use. If you have any questions or suggestions, feel free to let us know! 🚀

Best regards,

Sophie | Loloyal Support 💫