Reviews (1,105)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

August 2, 2022

I use this app to help me set up rewards. Nice customer Service. I have not used it yet but I hope it works really well.

BUYWIISE.COM™
New Zealand
10 months using the app
November 15, 2022

Tolle Beratung, super nette Mitarbeiter, hier wurde sofort geholfen und das beste es funktioniert sogar.. Nur zu empfehlen!!!

yourtool.eu
Germany
10 months using the app
Channelwill replied December 1, 2022

Hi,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen :) Prost auf mehr Erfolg! ✨🥂

Catherine | Loloyal Team

February 23, 2023

Definitely, the best customer service and the lady who helped me get it done everything was very gentle and willing fully do all the integrations my store needed,
I highly recommend this. They are polite and helps you get through all the lengthy task in single click and the best part is this App helped my store revenue to reach a new hike.

Shop2Cart.pk
United States
10 months using the app
Channelwill replied February 25, 2023

)We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

March 30, 2023

Great support! :) Nona was super kind and available to answer my questions to properly set up and customize the widget. Much appreciated!

Glivee
Italy
10 months using the app
Channelwill replied March 30, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Nona

Edited November 8, 2022

I used this app for my client's Shopify store and I was asking support If I can embed the app inside a grid. Mariadel was very helpful and informed me that it's not feasible for now. But they will consider this in the future. I appreciate that I get an accurate and honest answer. At least now I know the limitation on where the app can be placed inside the Shopify store.

2313 E Las Olas
United States
10 months using the app
Channelwill replied December 3, 2022

Thank you so much for your kind review! We appreciate it.

Let me introduce the feature of Loyalty Link. It can let you add the Loyalty widget button anywhere in your store, please read this document for more details https://helpcenterapi.sealapps.com/help/app/article/4/60

If you encounter any problems, you can always contact our online customer service.

December 16, 2023

Great service

An'du
United Kingdom
About 1 hour using the app
Channelwill replied December 17, 2023

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our service. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! 🌟

Cheers,
Sophie|Loloyal Team💎

September 13, 2023

Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.

Moja Farmacija
Bosnia & Herzegovina
10 months using the app
Channelwill replied September 14, 2023

Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona

January 27, 2023

thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful

Whoopea
China
10 months using the app
Channelwill replied January 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Christina

September 21, 2023

Always greetings kindly and fulfilling expectations, the above two points are enough to constitute a five-star service.

MEWSODA
United States
10 months using the app
Channelwill replied September 22, 2023

Thank you for your kind words! 💫💫We strive to provide exceptional service and are glad to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.😊😊
-nona😊😊

December 19, 2022

Very good and useful for customers! Enables points and rewards that customers can use and helps with the traffic of the store!

Arclight Products
Chile
10 months using the app
Channelwill replied December 20, 2022

Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel