Reviews (1,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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I use this app to help me set up rewards. Nice customer Service. I have not used it yet but I hope it works really well.
Tolle Beratung, super nette Mitarbeiter, hier wurde sofort geholfen und das beste es funktioniert sogar.. Nur zu empfehlen!!!
Hi,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen :) Prost auf mehr Erfolg! ✨🥂
Catherine | Loloyal Team
Definitely, the best customer service and the lady who helped me get it done everything was very gentle and willing fully do all the integrations my store needed,
I highly recommend this. They are polite and helps you get through all the lengthy task in single click and the best part is this App helped my store revenue to reach a new hike.
)We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great support! :) Nona was super kind and available to answer my questions to properly set up and customize the widget. Much appreciated!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Nona
I used this app for my client's Shopify store and I was asking support If I can embed the app inside a grid. Mariadel was very helpful and informed me that it's not feasible for now. But they will consider this in the future. I appreciate that I get an accurate and honest answer. At least now I know the limitation on where the app can be placed inside the Shopify store.
Thank you so much for your kind review! We appreciate it.
Let me introduce the feature of Loyalty Link. It can let you add the Loyalty widget button anywhere in your store, please read this document for more details https://helpcenterapi.sealapps.com/help/app/article/4/60
If you encounter any problems, you can always contact our online customer service.
Great service
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying our service. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! 🌟
Cheers,
Sophie|Loloyal Team💎
Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.
Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona
thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful thank you wonderful
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Christina
Always greetings kindly and fulfilling expectations, the above two points are enough to constitute a five-star service.
Thank you for your kind words! 💫💫We strive to provide exceptional service and are glad to hear that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.😊😊
-nona😊😊
Very good and useful for customers! Enables points and rewards that customers can use and helps with the traffic of the store!
Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel