Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

November 12, 2022

she dope i like mariadel. she helped me nicely. if i deleted this app, I would only re download it for mariadel.

NOAHLIKE
United States
10 months using the app
Channelwill replied December 2, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 12, 2023

Excellent and fast customer service. Very good and easy for use app. Mariadel help me to remove brand name for free.

cutebycarmarie
United States
10 months using the app
Channelwill replied February 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

December 12, 2021

I love that this app is just starting out and I'm helping them build! I love that it's much less expensive than the competetors and allows me to offer a rewards system without having to spend half my monthly profit to do so.

DEK Customs
United States
9 months using the app
Channelwill replied December 13, 2021

Dear firends at DEK Customs,

Thanks for your kindness and trust!

Your encouragement will drive us to provide more functions and do better. We are working on promoting your business success.

If you have any problem, please contact us and we will solve it immediately.😘

Best regards,
Sealapps

January 21, 2023

sehr sehr netter Kunden service , ging alles schnell und hilfreich ! bin wirklich sehr zufrieden und kann es nur empfehlen..

denizdesigns
Germany
9 months using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

November 22, 2022

what a great and lovely experience to use it. Mariadel helped me with my store loyalty feature. highly recommend it!

Luna
Japan
9 months using the app
Channelwill replied November 30, 2022

Hi Luna,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

May 7, 2023

Awesome product, awesome support, happy I found a solution which fits my concept! With Sophie I hade a solution oriented and quick partner for my onboarding at Loloyal.

Outletary
Germany
9 months using the app
Channelwill replied May 7, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Sophie

November 29, 2022

App does exactly what the description says, is easy to setup and comes with excellent, prompt support.

Acuratore
Australia
9 months using the app
Channelwill replied November 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Loloyal Team

March 8, 2023

Una muy buena atención por parte de la asistente, responden rápido y de una manera muy clara. Dispuestos a ayudar lo más rápido posible

Bohoo Accesorios
Peru
9 months using the app
Channelwill replied March 8, 2023

Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones.
Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias.
-Catherine

March 7, 2023

Ideal para captar mas clientes, es fácil de usar muy intuitiva y el equipo de soporte te ayudan en todo lo que necesitas, son muy amables

regalosyeventos
Spain
9 months using the app
Channelwill replied March 8, 2023

Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones.
Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias.
-Catherine

September 21, 2023

非常推薦這款評價積分累積的程式使用
中/英的客服都可以協助處理
非常有耐心、效率也很高
如果你有想要完善的會員制度系統
試試這款吧!

New London
Taiwan
9 months using the app
Channelwill replied September 23, 2023

感謝您對我們的推薦和支持,我們很高興能夠為您提供優質的客戶服務。我們一直致力於不斷完善會員制度系統,並為客戶提供更好的使用體驗。再次感謝您的評價和支持,期待為您提供更好的服務。🤗💗

- Joewelyn 🌹