Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

Edited February 18, 2023

Sempre più entusiasta di questa app. Mi sta rendendo il sito veramente più valorizzato e carino per coinvolgere i clienti

Essegi Store
Italy
9 months using the app
Channelwill replied February 16, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, se vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Catherine

June 3, 2023

Sehr schnelle und freundlicher Support. Auf Input gehen sie schnell und unkompliziert ein. Die App ist unkompliziert und perfekt für unsere Wünsche.

Nerd Alert GmbH
Switzerland
9 months using the app
Channelwill replied June 3, 2023

Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app!

- Mariadel 💖

February 6, 2023

Great app Highly recommend it. Its been a great experience. The only thing is it needs to interface with more review apps for shopify.

Mizzi Athletic Wear
United States
8 months using the app
Channelwill replied February 7, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

February 13, 2023

The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app.
After a few minutes with Catherine in support she got us our result.

Thank You!

Mom and Pop Gift Shop Inc.
United States
8 months using the app
Channelwill replied February 14, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

February 2, 2023

Awesome customer support and app functionality. Everything works as I hoped, I could customize things to my specifications. Highly recommended!!

Apex Printing and Apparel
United States
8 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

November 21, 2022

I have just installed the app and the customer support lady was amazing at helping me unlock and configure the theme.

Fledglings
United Kingdom
8 months using the app
Channelwill replied November 30, 2022

Hi Fledglings,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

October 1, 2022

Wonderful service loved the amount of help that was given and such positive attitude towards the project at hand

glacebods
United States
8 months using the app
October 26, 2022

This is a pretty decent App for people who are looking for a good looking and well working Loyalty and Reward system. The support you get is also very helpfull and fast! Now the best part: This App is absolutely for free! Amazing isn´t ist?! I really recommend this App for anyone who is looking for the above mentioned.

Para Bellum Bricks
Germany
8 months using the app
January 19, 2023

Great app and has excellent customer service. Thank you! Highly recommended. I love this app and will use it for a long time.

InspiredGrabs.com
United States
8 months using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Catherine

February 8, 2023

all good easy and fast
the customer service was excellent and they unlocked free tools and features
thanks

EnCaja.mx
Mexico
8 months using the app
Channelwill replied February 9, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel