Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 6, 2023

Great app Highly recommend it. Its been a great experience. The only thing is it needs to interface with more review apps for shopify.

Mizzi Athletic Wear
United States
8 months using the app
Channelwill replied February 7, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

February 13, 2023

The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app.
After a few minutes with Catherine in support she got us our result.

Thank You!

Mom and Pop Gift Shop Inc.
United States
8 months using the app
Channelwill replied February 14, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

February 2, 2023

Awesome customer support and app functionality. Everything works as I hoped, I could customize things to my specifications. Highly recommended!!

Apex Printing and Apparel
United States
8 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

November 21, 2022

I have just installed the app and the customer support lady was amazing at helping me unlock and configure the theme.

Fledglings
United Kingdom
8 months using the app
Channelwill replied November 30, 2022

Hi Fledglings,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 15, 2024

Easy setup!

ShopCosmos.online
United States
5 minutes using the app
Channelwill replied February 18, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

October 1, 2022

Wonderful service loved the amount of help that was given and such positive attitude towards the project at hand

glacebods
United States
8 months using the app
October 26, 2022

This is a pretty decent App for people who are looking for a good looking and well working Loyalty and Reward system. The support you get is also very helpfull and fast! Now the best part: This App is absolutely for free! Amazing isn´t ist?! I really recommend this App for anyone who is looking for the above mentioned.

Para Bellum Bricks
Germany
8 months using the app
January 19, 2023

Great app and has excellent customer service. Thank you! Highly recommended. I love this app and will use it for a long time.

InspiredGrabs.com
United States
8 months using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Catherine

February 8, 2023

all good easy and fast
the customer service was excellent and they unlocked free tools and features
thanks

EnCaja.mx
Mexico
8 months using the app
Channelwill replied February 9, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

September 22, 2023

Excelent service

THE MEXA SOCIETY
Mexico
8 months using the app
Channelwill replied September 23, 2023

Thank you for your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with our service. We appreciate your support and hope to continue providing you with top-notch service in the future. 🤗💗

- Joewelyn 🌹