Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

Edited May 24, 2023

毎度のことながら、いつも親切に対応していただいてありがとうございます。内容いかんにかかわらず、何事にも真摯に対応していただき、感謝しております。こちらのほうが理解していなくとも忍耐対よく説明していただきありがとうございます。

tengudou-dgs
Japan
7 months using the app
Channelwill replied December 26, 2022

このような素晴らしいレビューをお書きいただき、ご意見をお寄せいただきありがとうございます。
ご不明な点がございましたら、お気軽にメッセージを残してください。大いに感謝する。
-Mariadel

January 17, 2023

Staff was helpful, and the app looks to be just what I was looking for. I'm hoping this will help me do a lot of things I couldn't prior to using Shopify.

Resinate Miniatures
United States
7 months using the app
Channelwill replied January 22, 2023

We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

December 22, 2022

Easy to use and very good customer support. I had a query & the support service was very quick and responsive.

DogSpot Meals
India
7 months using the app
Channelwill replied December 26, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

July 13, 2023

Very good customer service. He answered all my questions thoroughly and quickly and guided me in solving problems.

Filicori Zecchini USA
United States
7 months using the app
Channelwill replied July 14, 2023

Thank you for taking the time to leave us a review. We are glad to hear that our customer service was able to assist you promptly and effectively. If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help.

- Sophie 💖

November 8, 2022

I downloaded this app to help get more engagement and traffic to my site. I am learning how to use it currently. I don't have much else to say until I use it for a bit longer. Customer Service is phenomenal though!!

Resin Art Concepts
United States
7 months using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

February 8, 2023

Mariadel was super helpful. She attended to my needs and more. She gave amazing customer service!!!!!!!!!!!!!

Goddy Skin
United States
7 months using the app
Channelwill replied February 9, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

May 10, 2023

Sehr schneller Support. Einen sehr Guten Service bietet Loloyal an. Die Bedinung von Loloyal ist sehr einfach und nutzerfreundlich

Shoeinc.de
Germany
7 months using the app
Channelwill replied May 10, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Nona

August 16, 2022

Very good, this has solved my membership problem very well, and I can also design my own style, which is very user-friendly.

Kosoom
Italy
7 months using the app
December 9, 2022

Estou impressionado pelo atendimento ao cliente deles. Excelente.
Ainda estou configurando o app, mas tá muito interesssante!

Efeito Destiny
Brazil
7 months using the app
Channelwill replied December 10, 2022

Estamos felizes em apoiá-lo a qualquer momento. Obrigado por seus comentários sobre o aplicativo e suporte, ansioso pelo seu sucesso!
-Mariadel

October 31, 2022

Just downloaded the app its so user friendly! Great customer service, and I look forward to doing a lot with this app!

SoyJoy Candle Co.
United States
7 months using the app
Channelwill replied November 1, 2022

Dear firends at SoyJoy Candle Co.,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team