Reviews (1,069)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

September 7, 2022

Funktioniert super. Toller Support, hilft beim einrichten. Vielen dank für die schnelle Umsetzung !!

SummerSunLove
Germany
4 months using the app
October 2, 2022

Great customer service, helped out at a time that needed a lot of help. Thank you so much for being able to reply so quickly!

PHNSupplements
United States
4 months using the app
October 12, 2022

Great App and specially sound customer support like i got the responded with few seconds from Mariadel (Customer Support Executive).
Thanks

Femmeza
India
4 months using the app
February 5, 2023

She was helpful, and helped me resolve my issue. I hope this app will stay free as it offers a lot of good stuff.

LEVRESE
United States
4 months using the app
Channelwill replied February 6, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

December 22, 2022

Service & Kommunikation & Umsetzung - 1A. extrem schnell und 100% zufriedenstellend. Wir empfehlen es!

JVS-LICHT.de
Germany
4 months using the app
Channelwill replied December 26, 2022

Vielen Dank für die Bewertung. Wir unterstützen Sie jederzeit gerne. Wenn Sie erneut Hilfe benötigen, können Sie sich gerne an uns wenden.
-Mariadel

January 18, 2023

So far so good. Christina was helpful removing the watermark and very very quickly I might add. I look forward to using this program in hopes it does what I need. Will update later!

Grow & Glow, Beauty & Boutique
United States
4 months using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

November 5, 2023

I recommend using the program. It is very distinctive and the technical support staff is cooperative. Thank you

Enask Shop
Saudi Arabia
4 months using the app
Channelwill replied November 7, 2023

Thank you for your kind words! We're delighted to hear your recommendation. 😊 Our program is designed to be distinctive, and our technical support team is always ready to assist you. If you ever need help in the future, don't hesitate to reach out. 🙌👏 Thank you for your support! 🚀😄
Sophie|Loloyal Team💎

March 21, 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Cheaper Buy The Dozen
Australia
3 days using the app
Channelwill replied March 22, 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

January 11, 2023

LOYALTY app is able to be believed as the best reward & referral app. Not only is it for free now but also great in design, well-compatible with the site theme, as well as functional personalization Like free products, I found out that different products can cost different points, which is excellent!

DEPULEY
United States
4 months using the app
Channelwill replied January 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

December 31, 2022

Excellent and easy to use this application and even better customer service. Super fast and efficient. We are very happy to have added this App to our store.

DonCompras
Colombia
4 months using the app
Channelwill replied January 1, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel