Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

August 2, 2023

Great customer service. Simple to use. Many languages are available. This App currently doing fine for us.

壬勝 SURE WIN
Hong Kong SAR
6 months using the app
Channelwill replied August 4, 2023

Thank you for your positive feedback! We are glad to hear that our customer service and language options have been helpful for you. If you have any further questions or concerns, please do not hesitate to reach out to us for assistance.

- Sophie🌻

February 22, 2023

I had a million questions and Catherine answered them all quickly and kindly :)
Thank you so much, everything looks perfect !

Gripette & Galipette
Canada
6 months using the app
Channelwill replied February 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

November 9, 2023

This program is great ! Mariadel helped me a lot to manage the program.
I really recommend this application. ⭐️⭐️⭐️⭐️⭐️

Overbioty
Türkiye
6 months using the app
Channelwill replied November 10, 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found our program helpful and that you were provided excellent assistance. 😊🌟 Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. 💖💖

Best regards,
Mariadel // Loloyal Customer Support 🥰

February 20, 2023

Awesome app and the support is really great!!! Mariadel helped me unlock the features and was kind to also all my questions. 5-Star App!! from DTFRushorders.com ;)

DTFRushorders.com
United States
6 months using the app
Channelwill replied February 20, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

October 25, 2022

nos parece una opción perfecta siendo gratuita, es una forma maravillosa de fidelizar a nuestros clientes

Eatlean España
Spain
6 months using the app
Edited February 9, 2023

My specialist case Mariadel is fomidable, she is very fast to reply and super kind ..she shoud be the president of Loyalty

Mea Locus
Italy
6 months using the app
Channelwill replied February 7, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

May 5, 2023

Je suis ravi(e) d'exprimer ma satisfaction à propos de l'application Loloyal du chat support. J'ai eu de nombreuses questions et incertitudes quant à son utilisation, mais grâce à l'aide précieuse de Nona, j'ai réussi à les résoudre facilement. Nona a été extrêmement patient(e), aimable et a fourni des réponses détaillées à toutes mes questions, ce qui m'a permis de comprendre parfaitement comment utiliser l'application. J'apprécie énormément le professionnalisme et la disponibilité de Nona et je recommande vivement l'application Loloyal du chat support à tous ceux qui cherchent un excellent service client. Merci Nona et merci Loloyal !

Bonbon Conceptstore | Eupen
Belgium
6 months using the app
Channelwill replied May 5, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.

- Nona

August 28, 2022

Amazing app!! easy to install and wonderful customer service. I would highly recommend this to anyone looking to get more sales and engagement.

Surati Sweet Mart Limited
Canada
6 months using the app
May 8, 2023

Extremely fast and efficient assistance. My problem was solved very quickly. Thank you very much !!!

July's Candles
Germany
6 months using the app
Channelwill replied May 8, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

- Sophie

September 3, 2022

Me encanta este Apps. El servicio es excelente y Super rápido su asistencia y ayuda. Perfecto para los clientes leal.

MisBesos
United States
6 months using the app