Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
Refine
-
By rating
Great app and has excellent customer service. Thank you! Highly recommended. I love this app and will use it for a long time.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
all good easy and fast
the customer service was excellent and they unlocked free tools and features
thanks
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Excelent service
Thank you for your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with our service. We appreciate your support and hope to continue providing you with top-notch service in the future. 🤗💗
- Joewelyn 🌹
She was excellent, very knowledgeable & professional. I was having problems customizing my reward widget & she was so quick & efficient at fixing the problem I was having. I recommend this app 100%. Very happy customer here
Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel
Amazing, thanks Mariadel! Helped me set up super quick! I highly recommend this to any owner looking to increase brand loyalty!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Great service. APP不錯，仍然嘗試使用中，有point, referral & limited-time offer功能。齊備我需要的功能。暫時仍是完全免費使用app，可自設widget。
Super helpful to work with! We had some questions and they were quick to assist us and get everything squared away.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
- Mariadel
Wirklich eine tolle App und ein super Support! Für alle, die ein Treuesystem für ihre Kunden anbieten möchten ist die App ein muss.
Thank you so much for your kind review! We appreciate it :)
Bonne application, utile, rapide et gratuite. Service client reactif et efficace. De nombreuses options débloquées gratuitement.
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
so far so good - the interaction & support have been great to get my previous rewards program transferred over. Willingness to help has been terrific. Hope my customers love as ease of use has been great thus far.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel