Reviews (1,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.
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Super duper awesome! We love using this app and our sales have gone through the roof since using it!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
- Mariadel
I used it to help with a referral system. It doesn't do what it says it does. It's good once you scale your business, but not good for people just starting. But it's free, so you can't be too harsh. For what it's worth, I give it a 3 out of 5 stars.
Thank you so much for taking the time to leave us your feedback, we're really sorry that your experience with our product is not meeting your expectations, and we'll be sure our product team is made aware of your circumstance.
We have sent an email but still haven't received your reply. Please feel free to contact us and we will solve the problem.
so good
I'm delighted to hear that you had such a fantastic experience! 🌟 Thank you for taking the time to leave us such a glowing review. 😃 We're thrilled to have met your expectations, and we can't wait to welcome you back soon! 🙌🏻 If you have any more feedback or suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 🤗
Sophie|Loloyal Team💎
Customer Support is great and i will be happy to refer Loloyal to anyone that start their business and want to grow.
Dear firends at Snappy Worxx,
First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Sealapps
So far, the chat support team is active. I'm still exploring the app. I'll update my review once I'm done reviewing it.
This app is sooo good I started using it and ever since I've loved it!! I highly recommend this app if you want to do rewards on your site
The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.
Hello Shauna,
Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges.
We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.🙌🏼
Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.💗
Best Regards,
Nona|Loloyal Reward Support Team
La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.
¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites!
- Sophie🌹
Amazing level of customer service I felt like i really mattered, these days its hard to find someone who does their job this well. She deserves a promotion
Catherine was excellent in providing a fast solution to the issue that I was facing. Very excellent customer support team.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine