Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 8, 2023

I accidentally searched and saw this baby, I feel good! In addition, they were very enthusiastic and surprised me with how quickly they responded to my questions!

Sarlisi(サーリシ)公式サイト
Japan
11 months using the app
Channelwill replied November 10, 2023

Thank you for taking the time to write a review for us! 🥰 We're thrilled to hear you discovered our app and had a nice experience with it. We're very pleased to hear that our customer care representatives were able to assist you quickly and efficiently. 🤗💗 We endeavor to provide the finest service possible to our users, and we're pleased to see that our efforts are recognized. If you have any additional questions or feedback, please do not hesitate to contact us. Thank you for downloading our app! 💖💖

All the best,
Mariadel // Loloyal Customer Support 😊🌟

September 5, 2022

I love it ! thanks for your help Mariadel! She was very kind and help me with everything I needed!!

KANDA Cosmétiques Nature
France
11 months using the app
August 4, 2023

Great app - easy to integrate and a lovely service! Easy and good all the way around. Can really recommend this app.

Balance of Gaia
Denmark
11 months using the app
Channelwill replied August 6, 2023

Thank you for your kind words! We're thrilled to hear that you find our app easy to integrate and that you're enjoying our service. We appreciate your recommendation and hope to continue providing you with a great experience.💗
-nona

May 26, 2022

still new to this app but the customer support is good, Mariadel helps a lot to solve my concerns and provide enough instructions for the app.

hisenior
China
11 months using the app
Channelwill replied May 31, 2022

Dear firends at hisenior,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

May 21, 2023

Fast customer service response, within few minutes they resolved the issues that I faced. Will continue to test the app.

zayyanak
United Arab Emirates
11 months using the app
Channelwill replied May 21, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Sophie

November 11, 2022

Very nice app and good customer service! Works perfect and my customers are happy about those points

Darts Wearz
Germany
11 months using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

May 31, 2023

Very helpful and friendly I had issues with my shop and needed some stuff taken off the lady helping was kind, fast and prompt

𝔽𝕄&ℂ 𝔾𝕝𝕠𝕓𝕒𝕝
United States
11 months using the app
Channelwill replied May 31, 2023

Thank you for sharing your positive experience with Nona. It's great to hear that they were kind, fast, and prompt in assisting you with your shop issues. If you need any further assistance, please don't hesitate to reach out to me.
-Nona💗

August 2, 2022

I use this app to help me set up rewards. Nice customer Service. I have not used it yet but I hope it works really well.

BUYWIISE.COM™
New Zealand
10 months using the app
November 15, 2022

Tolle Beratung, super nette Mitarbeiter, hier wurde sofort geholfen und das beste es funktioniert sogar.. Nur zu empfehlen!!!

yourtool.eu
Germany
10 months using the app
Channelwill replied December 1, 2022

Hi,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen! Wir wissen das wirklich zu schätzen :) Prost auf mehr Erfolg! ✨🥂

Catherine | Loloyal Team

February 23, 2023

Definitely, the best customer service and the lady who helped me get it done everything was very gentle and willing fully do all the integrations my store needed,
I highly recommend this. They are polite and helps you get through all the lengthy task in single click and the best part is this App helped my store revenue to reach a new hike.

Shop2Cart.pk
United States
10 months using the app
Channelwill replied February 25, 2023

)We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel