Reviews (1,069)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer retention and engagement through its user-friendly interface and unique features like transparent point collection and customizable rewards. They praise the responsive customer support, especially staff members like Nova, Mariadel, and Kim, and appreciate the smooth performance and reliability of the app. It's particularly valued for its free plan, suitable for startups, and continuous updates that enhance its functionality.

February 4, 2022

loving it so far! I don't care for some of the glitching things but overall I'm excited to offer this to my customers!

SubtleHome&Co
United States
6 months using the app
Channelwill replied May 31, 2022

Dear friends at SubtleHome&Co,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

October 24, 2023

Great experience

FNE The Brand
United States
6 months using the app
Channelwill replied October 26, 2023

😁🌟 Thank you for sharing your feedback! We're thrilled to hear that you had a great experience. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your satisfaction is our top priority! 🙌😃🎉
Warm Regards,
Nona|Loloyal Team💎

April 15, 2023

Great App. I would recommend this to anyone anytime. Definitely install this app now and experience major sales boost

VigDeal
United States
6 months using the app
Channelwill replied April 18, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Sophie

December 7, 2022

Customer service agent was great - responsive and very helpful! The app is also easy to use and integrates easy into Shopify

Uneak Gifts
United States
6 months using the app
Channelwill replied December 7, 2022

Thank you so much for your kind review! We are very glad to hear that the app is easy to use. Please feel free to contact us if you encounter any problems.

May 8, 2023

The customer support provided by Loyalty Rewards Referrals is also excellent. The team is always available to answer any questions or concerns that customers may have, and they are very responsive and helpful. This level of support can be invaluable, especially for businesses that are just getting started with the program.

Petsoft
China
6 months using the app
Channelwill replied May 8, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Pia

November 17, 2023

Great service! Issues were handled immediately

日出而作
Taiwan
5 months using the app
Channelwill replied November 19, 2023

Thank you for your positive feedback! We are glad to hear that our service was able to meet your expectations and that any issues were resolved promptly. Your satisfaction is our top priority and we appreciate your business. Please don't hesitate to reach out to us again if you need any further assistance.💞
Best regards,
Nona|Loloyal Team

June 4, 2023

So helpful. Helped me with issues I didn't know I had! This a great app and it's so easy to use. I am looking forward to growing my customer base and rewarding them for supporting my store!

Rue Market
United States
6 months using the app
Channelwill replied June 4, 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our app was helpful to you and that you found it easy to use. We wish you all the best in growing your customer base and rewarding them for their support. Please don't hesitate to reach out if you need further assistance.

- Sophie💗

April 13, 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

decor8ion
Hong Kong SAR
6 months using the app
Channelwill replied April 13, 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Mariadel

February 22, 2023

Very nice app! Essay to use. Great and helpful customer service. I would definitely recommend it! If you are looking for useful app!

Modifioo
United States
6 months using the app
Channelwill replied February 22, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

January 16, 2023

Nona is a wonderful and competent assistant. Offers interesting options that would be difficult to come up with on your own

Amazcreator
Serbia
6 months using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Catherine