Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 15, 2023

Mariadel is super nice! I just DLed the app based on the many 5 star reviews. I rated 5 stars solely based on customer service & the quick run through I just did. Looking forward to the integrations that are supposed to be coming soon. Will update after a few months of use.

5SensesCandleCo
United States
About 1 year using the app
Channelwill replied February 16, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

January 15, 2023

Was great right from the get-go! Can't wait to use this and see how many customers come back!
Super helpful!

Nifty Wholesale
Canada
About 1 year using the app
Channelwill replied January 22, 2023

We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

March 5, 2023

So far I am enjoying the features to build a reward program for my customers. I had some quick questions and Mariadel was very helpful and quick to answer. Thank you for the support.

My Southern Chaos
United States
About 1 year using the app
Channelwill replied March 6, 2023

Thank you a lot. For review focus on the app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

February 21, 2023

Nice app to use. And CS is fast to reply our need. Recommend to use this app, help your shop t increase business

zenlanhk
Hong Kong SAR
About 1 year using the app
Channelwill replied February 21, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

January 29, 2023

Great service from Catherine. I like rewards for referrals. Would like to sort the list of ways to earn.

Inclusive Inc
United States
About 1 year using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

February 6, 2023

Really good app, super fast and easy to use and customer service super fast, really good experience overall

Dynamic Office Solutions
United Kingdom
About 1 year using the app
Channelwill replied February 7, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

Edited February 15, 2023

Fantastica applicazione. Ultra personalizzabile e super facile nella gestione e nella configurazione. Stra consigliata! Supporto fantastico e chat di assistenza veloce e professionale.

Tisanoreica-Shop
Italy
About 1 year using the app
Channelwill replied February 15, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, se vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Catherine

November 5, 2022

Parfait, et le service d'aide est super rapide et efficace, la configuration est simple et rapide. Je recommande cette application

mini.resine
France
About 1 year using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 4, 2023

So far it's been incredibly easy to set up, easy to work with, and the customer service has been on point.

Wayward Gifts
United States
About 1 year using the app
Channelwill replied January 4, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

Edited December 22, 2022

Service clients au top. Merci de m'avoir aidé à personnaliser le thème. Le service client est très présent et réactif

Délices Français
France
About 1 year using the app
Channelwill replied December 26, 2022

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Mariadel