Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

May 26, 2023

Simple layout, easy to navigate, good options for loyalty program, happy customer service! Thank you.

Foliohattukauppa
Finland
5 months using the app
Channelwill replied May 26, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Nona

Edited May 31, 2022

The application is very intuitive and simple to use. Customer support is fantastic, they get back to you immediately and resolve any issues within the day. I contacted them with chat to improve some translations on the widget, I spoke to Mariadel, they were very helpful and professional.

Ambra Profumeria
Italy
5 months using the app
Channelwill replied May 31, 2022

Dear firends at Ambra Profumeria,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

November 17, 2023

Great service! Issues were handled immediately

日出而作
Taiwan
5 months using the app
Channelwill replied November 19, 2023

Thank you for your positive feedback! We are glad to hear that our service was able to meet your expectations and that any issues were resolved promptly. Your satisfaction is our top priority and we appreciate your business. Please don't hesitate to reach out to us again if you need any further assistance.💞
Best regards,
Nona|Loloyal Team

February 28, 2023

Customer service chat was so fast to respond! Helped me with importing customer points and made sure things were working for me. Awesome customer service - thank you!

The Seaside Succulent
United States
5 months using the app
Channelwill replied March 1, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 22, 2022

Mariadel is amazing and so helpful! She helped me to set up the app and unlocked the customizable widget to match it with my theme, all for free. Very good customer service, thank you!

Laetha
United States
5 months using the app
May 12, 2023

¡Increíble experiencia con ¡Mariadel!! El programa de lealtad y referidos. ¡Altamente recomendado!

virtualcar.com.co
Colombia
5 months using the app
Channelwill replied May 23, 2023

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Siempre estaremos aquí para servirle!

- Mariadel

August 11, 2022

app, molto comoda non solo perchè è gratis, molte cose sono gratis e non sempre so buone o utili, questa è veramente utili, per chi vuole inziare a lanciare un programma di fedeltà, verso i propri clienti... in oltre il mostrare quanti punti possono guadagnare in ogni singolo prodotto sicuramente aumenterà le vendite ed in oltre si posso fare promozioni verticali durante i periodi di punta offrendo punti Extra! che dire uno spettacolo, dovrebbero dare solo leggermente più liberta alla traduzione dei testi

Videogiochi Per Passione
Italy
5 months using the app
May 5, 2022

It was easy ,not complicated at all installing this app , highly recommend for small business owners that would like to give their customers loyalty rewards.

STAYREADYSWIM
United States
5 months using the app
Channelwill replied May 31, 2022

Dear friends at STAYREADYSWIM,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

November 29, 2022

la aplicación funciona de maravilla la atención al cliente es maravillosa muy amable eficiente lo recomiendo 100%

QGANGA.COM
Venezuela
5 months using the app
Channelwill replied November 29, 2022

¡Hola!

Muchas gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Continuaremos esforzándonos para brindarle mejores productos y servicios.🤗

Si necesita cualquier otra ayuda, no dude en contactarnos en Live Chat.💖

Best Regards,
Loloyal Team

January 31, 2023

GREAT APP. Customer service is very helpful.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

LUXURYMRKT
United States
5 months using the app
Channelwill replied February 2, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if
you have any problems.
-Catherine