Reviews (1,098)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

March 20, 2023

So far was great helped right away soon as I messaged them. Hope they continue doing great with helping when needed.

Ready 4 Whatever LLC
United States
5 months using the app
Channelwill replied March 20, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

December 1, 2022

Perfekte App, und der Support ist fantastisch.
Genau abgestimmt auf meine Bedürfnisse und eignet sich fantastisch für alle Bereiche.

OPT Onlineshop
Austria
5 months using the app
Channelwill replied December 2, 2022

Thank you so much for your kind review! We are glad that app can meet your needs. Please feel free to contact us with any questions.

September 28, 2022

Loving this app so far and am looking forward to some loyal customers coming on board and utilizing the rewards program for extra discounts!

IRLNFT.WTF
United States
5 months using the app
January 29, 2023

Incredibly friendly customer support staff, were very quick to respond and solve all of my issues, no complaints so far.

Silhara Studios
Spain
5 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

May 24, 2023

Super duper awesome! We love using this app and our sales have gone through the roof since using it!

PlantFlowerSeeds
United States
5 months using the app
Channelwill replied May 24, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Mariadel

May 21, 2022

Customer Support is great and i will be happy to refer Loloyal to anyone that start their business and want to grow.

Snappy Worxx
South Africa
5 months using the app
Channelwill replied May 31, 2022

Dear firends at Snappy Worxx,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

October 29, 2022

So far, the chat support team is active. I'm still exploring the app. I'll update my review once I'm done reviewing it.

Sulok Cafe
Philippines
5 months using the app
October 26, 2022

This app is sooo good I started using it and ever since I've loved it!! I highly recommend this app if you want to do rewards on your site

Authentic T
United States
5 months using the app
October 26, 2022

Amazing level of customer service I felt like i really mattered, these days its hard to find someone who does their job this well. She deserves a promotion

DabRealm.co
Canada
5 months using the app
August 15, 2023

La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.

McStethoscope
Mexico
5 months using the app
Channelwill replied August 16, 2023

¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites!

- Sophie🌹