Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

December 1, 2022

Perfekte App, und der Support ist fantastisch.
Genau abgestimmt auf meine Bedürfnisse und eignet sich fantastisch für alle Bereiche.

OPT Onlineshop
Austria
5 months using the app
Channelwill replied December 2, 2022

Thank you so much for your kind review! We are glad that app can meet your needs. Please feel free to contact us with any questions.

September 17, 2023

Customer service is incredible. Actually the best I've had from an app!

J&B's Bags and Totes
United States
5 months using the app
Channelwill replied September 19, 2023

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our customer service team. We're committed to providing exceptional support to all of our users, and we're glad to know that we've exceeded your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing our app!

- Mariadel

September 28, 2022

Loving this app so far and am looking forward to some loyal customers coming on board and utilizing the rewards program for extra discounts!

IRLNFT.WTF
United States
5 months using the app
November 20, 2024

very responsive with assistance

DMZ HK
Hong Kong SAR
January 29, 2023

Incredibly friendly customer support staff, were very quick to respond and solve all of my issues, no complaints so far.

Silhara Studios
Spain
5 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

May 24, 2023

Super duper awesome! We love using this app and our sales have gone through the roof since using it!

PlantFlowerSeeds
United States
5 months using the app
Channelwill replied May 24, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Mariadel

May 21, 2022

Customer Support is great and i will be happy to refer Loloyal to anyone that start their business and want to grow.

Snappy Worxx
South Africa
5 months using the app
Channelwill replied May 31, 2022

Dear firends at Snappy Worxx,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

October 29, 2022

So far, the chat support team is active. I'm still exploring the app. I'll update my review once I'm done reviewing it.

Sulok Cafe
Philippines
5 months using the app
October 26, 2022

This app is sooo good I started using it and ever since I've loved it!! I highly recommend this app if you want to do rewards on your site

Authentic T
United States
5 months using the app
October 26, 2022

Amazing level of customer service I felt like i really mattered, these days its hard to find someone who does their job this well. She deserves a promotion

DabRealm.co
Canada
5 months using the app