Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.
¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites!
- Sophie🌹
Catherine was excellent in providing a fast solution to the issue that I was facing. Very excellent customer support team.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
This is a great app and the customer service was great. Very fast response and very helpful with my enquiry.
Hi,
Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
Customer service with Mariadel was great. She was very quick to respond and very helpful with helping with my needs!
Muito bom, recomendo. Estou testando ainda, mas é uma ideia bem legal para a loja ter mais branding e algo diferente. Suporte excelente.
Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que está gostando da nossa solução para branding e que nosso suporte está atendendo às suas expectativas. Continuaremos trabalhando para oferecer a melhor experiência possível para nossos clientes. Obrigado novamente pela sua recomendação!
-Joewelyn🌹
We're testing out this app and so far the customer service provided has been great! Looking forward to fully testing it out
Hi there!
Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Loloyal Team
Mariadel from the customer care has been great! She's helping me with every setup step.
Thank you so much for your kindness!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Customer service is GREAT! Mariadel was awesome! Quick responses, and representative very diligent and kind!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Catherine was amazing at answering my questions!! Thank you so much. The customer service is fantastic
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
第一次评价shopify的插件，安装使用一个月之后，发现这款插件，简洁，能满足需求，非常实用，强烈推荐。
就是有点不喜欢这个产品粉色的logo，LOGO的字体也不是很好看，介绍页面也全是粉色，不知道是怎么想的。。
嗨 Strailboard，
非常感谢您花时间给我们留下您在Shopify上的第一条宝贵的评论，您的肯定是我们团队前进的动力！
我们很珍惜每个用户的建议，这将对我们应用程序的未来开发有很大的帮助。关于logo的颜色和字体，我们也会在之后做相应的调整，敬请期待😉
再次感谢您，如果您在使用app上有任何问题，请随时通过联系我们，我们会第一时间给您满意的服务！
Loloyal Team