Reviews (1,098)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

November 5, 2023

I recommend using the program. It is very distinctive and the technical support staff is cooperative. Thank you

Enask Shop
Saudi Arabia
4 months using the app
Channelwill replied November 7, 2023

Thank you for your kind words! We're delighted to hear your recommendation. 😊 Our program is designed to be distinctive, and our technical support team is always ready to assist you. If you ever need help in the future, don't hesitate to reach out. 🙌👏 Thank you for your support! 🚀😄
Sophie|Loloyal Team💎

January 3, 2023

It's a great experience with Loyalty and Rewards Referrals. Their customer service is so fast and good.

Geroo Jaipur
India
4 months using the app
Channelwill replied January 3, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 25, 2023

I had this app added to my store, and the features are beyond incredible so far! The customer service is just impeccable. Mariadel assisted me with the app's setup, and she was great! Mariadel went above and beyond to make sure Loloyal can meet the needs of my brand consumers!! Highly Recommend.

Muidiri
United States
4 months using the app
January 16, 2023

CS is helpful, response is quick, everything is smooth. a big thanks to Mariadel and Christina.

Tilthend
Hong Kong SAR
4 months using the app
Channelwill replied January 22, 2023

We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

December 1, 2022

Gefällt mir ;D Im gegenzug zu den anderen Anbieter der kostenlosen Belohnungen. Diese App ist sehr gut aufgebaut!

Snusshop
Austria
4 months using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

March 28, 2023

Guys, seriously this APP is a must, excellent dashboard, easy to use, and will sky rocket your sales if you know how to use it, and to top it of, the best customer service i saw for a long time.
Special thanks to Sophie she took care of me from A to Z and thanks to her I managed to make my reward program just looks amazing.

Tartteb
Türkiye
4 months using the app
Channelwill replied March 29, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Sophie

July 30, 2022

They were very helpful and polite. They answered any questions I had! The person that helped me was patient and understanding.

theprolificzodiac
United States
4 months using the app
May 18, 2023

thanks for update, and give prompt reply.

drvstaging
India
4 months using the app
Channelwill replied May 23, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Nona

February 22, 2023

Great customer service and easy to use! Response time was very fast and the lady was very nice. I got all of the help I needed and more!

richthoughts
United States
4 months using the app
Channelwill replied February 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

May 31, 2023

Than smile, this plug-in will be more user-friendly, and customer service online at any time to solve problems, than smile to use much better

KERITINA
United Kingdom
4 months using the app
Channelwill replied June 1, 2023

Thank you for your feedback! We're glad to hear that you find our plug-in user-friendly. Our customer service team is always available to assist you with any issues you may encounter. We appreciate your support and hope you continue to enjoy using our product.

-Mariadel