Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

May 31, 2023

Than smile, this plug-in will be more user-friendly, and customer service online at any time to solve problems, than smile to use much better

KERITINA
United Kingdom
4 months using the app
Channelwill replied June 1, 2023

Thank you for your feedback! We're glad to hear that you find our plug-in user-friendly. Our customer service team is always available to assist you with any issues you may encounter. We appreciate your support and hope you continue to enjoy using our product.

-Mariadel

February 9, 2023

Mariadel helps a lot. She solve the issues really fast. Thanks a lot for the help and your service :D

Rays
Sweden
4 months using the app
Channelwill replied February 9, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

November 5, 2022

Very nice App!!!!Very nice App!!!!Very nice App!!!!Very nice App!!!!Very nice App!!!!Very nice App!!!!Very nice App!!!!Very nice App!!!!

Priuzi
China
4 months using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

July 20, 2023

The customer service patiently answered all my questions. This software is very easy to use and it has all the functions I need.

Atomstack
China
4 months using the app
Channelwill replied July 21, 2023

Thank you for taking the time to leave a review! We're thrilled to hear that our customer service was helpful and that our software meets your needs. If you have any further feedback or questions, please don't hesitate to reach out to us.💗💗
-nona🌻

March 2, 2023

I wanted to remove a banner and Mariadel has done the job perfectly ! Thank you very much, Mariadel!

LCNC Store
France
4 months using the app
Channelwill replied March 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

February 26, 2023

Mariadele replies very quickly and friendly :)

Julanis
Germany
4 months using the app
Channelwill replied February 26, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

January 16, 2023

I recommend totally to try it, it is a fantastic easy full automated solution to boost your sales with zero effort

Tamimi Home Store
Jordan
4 months using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

January 27, 2023

Mariadel is so great and sweet, very helpful and in-time support. I'm just starting using, hopefully, this will be a good app.

Hermosa Hair
China
4 months using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

January 23, 2023

It’s really awesome customer support and customer services ❤️ i really love it Her talking way is very nice

ZiMani
India
4 months using the app
Channelwill replied January 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

Edited December 7, 2022

Sehr guter Kundensupport :)

Mayntour
Germany
4 months using the app
Channelwill replied December 7, 2022

Thank you so much for your kind review! We appreciate it :)