Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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The customer service is great! Received quick responses, and the girl I talked to was very friendly and helpful.
Wow! We are happy to receive happy feedback experience from you. If you may need help, feel free to leave us a message 😊
-Mariadel
Great product and fantastic customer service. I did have a small issue with the app but it was resolved in a timely and professional manor.
Hi,
Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
Thank you for offering this app, it was easy and helpful. I am hoping it helps me boost my customer engagement and sales.
You're very welcome! We're thrilled to hear that you found our app easy to use and helpful. It's fantastic to know that you have high hopes for boosting your customer engagement and sales through its features. If you ever need any assistance, have questions, or want to share your progress, feel free to reach out to our support team. We're here to support your success every step of the way. Best of luck with your endeavors, and we look forward to being part of your journey towards increased customer engagement and sales!
- Sophie🌹
Support who works on Saturday and responds after 3 minutes :) the tool is super hit, I didn't even expect how many possibilities it has. Everything works and you can also run different language versions and if a language is missing, you can add it manually and translate it. Also, there is a tool development roadmap planned with new additions :) Pia - thank you a lot, you are doing great job! :)
Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~
- Pia
This is a great app, thank you very much Mariadel for helping me improve the integral function, highly recommend!!
Dear firends at Fonadmi,
Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Loloyal Team
this is the best app and i would recommend everyone should use it and the services of this app are really marvelous.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
fast response, very patient in answering my endless enquires. I'm new to the app and found some questions! CS is very helpful and offer real time support..
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
It's an easy way to start a loyalty program.
Customer service is quick, nice and eager to help with any problem.
Meine bisherigen Erfahrungen sind super! Einfaches Bedienen der Einstellungen und es macht Spaß hiermit zu arbeiten.
Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Benutzerfreundlichkeit und Kundenservice sind unsere Ziele. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie irgendwelche Probleme haben.
-Mariadel
Easy setup and great layout in store
Thank you for your incredibly positive feedback! We're overjoyed to hear that you love our app and that it's been so easy and efficient for you to set up and use. If you have any more feedback or if there's anything specific you'd like to see improved or added, please feel free to share. We're here to assist you in any way we can and are grateful to have you as a Loloyal user!
Best regards,
Loloyal Support Team