Reviews (1,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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Customer service was very fast to respond. Mariadel was very pleasant to work with. She was quick to resolve my issue and answer any questions I had
I had this app added to my store, and the features are beyond incredible so far! The customer service is just impeccable. Mariadel assisted me with the app's setup, and she was great! Mariadel went above and beyond to make sure Loloyal can meet the needs of my brand consumers!! Highly Recommend.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
It is attractive to induce customers who have purchased once to buy again
That's a good And it helps with sales
Thank you for sharing your positive experience with our strategy to induce repeat purchases. We are happy to hear that it has been successful in helping with sales. Attracting repeat customers is an important aspect of any business, and we are committed to providing effective solutions for our clients. We appreciate your support and look forward to continuing to work with you.
- Sophie 💖
Been working for around an hour. My store & customers are in spanish based country, so i had to manually check the translation. After fixing minor mistakes that make some phrases out of context im ready to keep adjusting points & rewards. Support its fast & accurate, took around 5 minutes to get an aswer from real person. I will update the review at end of 7 days demo. We currently have around 1,000 daily users in our website so im excited to see how Loloyal Works :)
EDIT, dev team translated email template, huge thanks :)
Thank you for taking time to leave us a review! We understand that working with a Spanish-based store can present some unique challenges when it comes to translations. We appreciate your patience in manually checking and fixing minor translation issues to ensure a seamless experience for your customers. Your dedication to delivering a top-notch experience doesn't go unnoticed. 💞
We're thrilled to hear that you're ready to continue adjusting points and rewards with Loloyal. Also, it seems that you have a pending request with us, and we want to assure you that we're committed to delivering on that promptly. Our developers said it will be done tomorrow, no worries for we will inform you once it is done. 🥰 Please feel free to reach out if you have any further questions or need assistance along the way.
We're excited about the opportunity to serve your store, especially with your impressive daily user count of 1,000. We're confident that Loloyal will help enhance your customer loyalty program and provide value to both you and your customers. 💗
At the end of your 7-day demo period, we hope that we'll improve your impression with our app, reflecting your overall experience with Loloyal. We're here to support you every step of the way, and we're eager to exceed your expectations. 🥰 Please also let us know what can we do to improve your impression with our app and our service, we will be very glad to hear that. 💞
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
- Mariadel
GREAT APP. LOVE TO USE MORE TO LOYALTY PROGRAMS. BUT IT CAN REDUCE THE PRICES TO UPGRDE, LOOKS TOO EXPENSIVE.
Hello knowhere,
Thank you for your feedback, we are happy you like our app and I am happy to inform you that you can get the plan at a lesser price. Please kindly contact our live support for the information. We will be waiting for you.💗
Best Regards,
Nona|Loloyal Support
Wij zijn net begonnen met het installeren en gebruiken van deze app, en vooralsnog ziet het er goed uit. Makkelijk om items toe te voegen en dergelijke.
Wir schätzen Ihre freundlichen Worte und die Zeit, die Sie sich genommen haben, um Feedback zu geben. Kundenservice hat für uns oberste Priorität, daher freuen wir uns, dass wir ihn erfüllt haben! Ihr Geschäft macht unsere Arbeit lohnend. Ich weiß das aufrichtig zu schätzen.
-Mariadel
It is a great app, it fits with my theme and is easy to use. And customer service is absolutely awesome! 10/10
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
I am extremely satisfied with the services provided by LL: Loyalty Rewards Referrals! Prior to using their services, I was not familiar with referral reward programs, but they have impressed me with their professionalism and efficiency.
First and foremost, I want to commend them for their outstanding customer support. Whenever I had any questions or concerns, they were always quick to respond and provide solutions. Their team is highly professional and friendly, ensuring that I receive comprehensive help and support. This made me feel confident and reassured.
Secondly, LL: Loyalty Rewards Referrals has a brilliantly designed rewards program. They offer various enticing rewards and promotions that make referrals more engaging and motivating. I found their program to be simple and easy to understand, allowing me to participate effortlessly and reap the corresponding rewards. The straightforward design helped me quickly engage and enjoy the benefits.
Most importantly, LL: Loyalty Rewards Referrals provides authentic and valuable rewards. Shortly after using their services, I received some incredibly useful rewards that further enhanced my satisfaction. They offer a diverse range of rewards, including discount coupons, gift cards, and special events, ensuring that everyone can find rewards suitable for their preferences.
In conclusion, I highly recommend LL: Loyalty Rewards Referrals. They offer quality services, excellent customer support, well-designed rewards programs, and valuable rewards. If you are looking for a reliable and satisfying referral rewards program, consider LL: Loyalty Rewards Referrals. Trust me, you won't be disappointed!
Thank you for your wonderful review of our loyalty and referral rewards program! We're thrilled to hear that you had a positive experience with our customer support team and found our rewards program to be engaging and motivating. We're proud to offer a variety of rewards to suit everyone's preferences and are glad to hear that you found them valuable. Thank you for recommending LL: Loyalty Rewards Referrals, and we look forward to continuing to provide you with excellent service and rewards.
-nona💗
so far its been awesome and the customer service has been great as well!
Thank you for your positive feedback! 💞We're glad to hear that you're enjoying your experience with us and that our customer service has met your expectations. If you have any questions or concerns in the future, please don't hesitate to reach out to us.💞
Best Regards,
Nona|Loloyal Team
Mariadel was very kind and I could get an answer shortly . It was satisfied experience.
I'm glad to hear that you had a positive experience and that Mariadel💖 was able to assist you quickly! Let me know if there's anything else we can help you with.💖💖
-nona💗