Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

December 28, 2022

This app is so usefull, very good support with great staff. It has everything what would you need. I would recomand this app.

Gas Hemp
Czechia
3 months using the app
Channelwill replied December 29, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

August 15, 2022

The reply message was very fast, and I was very attentive to help me solve the problem, and the problem was finally solved!

SONG LASHES
China
3 months using the app
December 20, 2022

Catherine was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!

Rescue Roasting Company
United States
3 months using the app
Channelwill replied December 26, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

Edited January 18, 2023

Assistenza perfetta e precisa. app consigliata per i programmi fedeltà, molto semplice ed intuitiva.

Petshappily
Italy
3 months using the app
Channelwill replied January 22, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Catherine

November 20, 2022

super application
le service a clientele est sa coche un service extraordinaire de Mariadel je lui donner 10 étoile sur 5 .

sTyREX
Canada
3 months using the app
Channelwill replied November 30, 2022

Salut,

Nous sommes touchés de savoir que vous appréciez notre service ! C'est toujours avec plaisir que nous vous fournissons le support de la meilleure qualité que vous méritez. Au nom de l'équipe Loloyal, je tiens à vous remercier de nous avoir fait confiance. Nous vous apprécions, vous et votre entreprise, et nous nous engageons à faire de notre mieux chaque jour pour mieux vous servir ! Nous nous réjouissons d'être à votre service lors de votre prochain projet.

Bravo pour plus de succès ! ✨🥂

Catherine | Loloyal Team

August 25, 2022

J'utilise cette appli depuis quelques temps et j'en suis ravie. Le support est très réactif et Mariadel a été d'une aide considérable lors de la mise en place. Un des meilleurs système de fidélité que j'ai testé avec de nombreuses options ce qui le rend exceptionnellement complet. Un must have pour mon site ;)

Beautiful Moment the shop
France
3 months using the app
February 2, 2023

Cette application est juste géniale pour remercier nos fidèles clients. Simple rapide efficace à mettre en place. Une application en Français. Le service client au top, répond rapidement et efficacement en Français, ils ont su m'aider pour mettre en plus de petite chose. Merci beaucoup !
Infini Fantaisie

Infini Fantaisie
France
3 months using the app
Channelwill replied February 2, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Mariadel

January 19, 2023

Easy to set, easy to use, great customer service and above all that, it's free!! Thanks for your help setting up the program, Mariadel. You rock!

Tazitas +
Mexico
3 months using the app
Channelwill replied January 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

February 4, 2023

Love the app. And the customer support are out of this world. got help instantly. And how you can costumize the look of the sections are super easy and fast. Also the translation tab are easy to use and easy to find

Gymsparx
Norway
2 months using the app
Channelwill replied February 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

August 10, 2022

Mariadel helped me with everything that I needed and gave me full information about the app & how it's used.

Hybrid™
United States
2 months using the app