Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 22, 2023

Speaking with Mariadel was such a wonderful experience. She was able to help me as well as offer me an upgrade to brand the loyalty rewards experience for my customers. Thank you.

Shü Chains
United States
2 months using the app
Channelwill replied February 23, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

November 7, 2022

Amazing service! 11/10 , Strongly recommend this service/app as it is clear to me that it will ensure brand loyalty.

ToyDirty
Canada
2 months using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

September 7, 2023

Great app, responsive service despite using the free service.

darcywear
China
2 months using the app
Channelwill replied September 9, 2023

Thank you for your positive review! We're glad to hear that you're enjoying our app and that our customer service has been responsive for you, despite using our free service. We strive to provide quality service to all of our users, regardless of their subscription level. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!

-Sophie🌹

January 27, 2023

Loyalty and Rewards Referrals give my shop many options to provide points for our loyal customers. The customer service was also very helpful and fast response- Thanks, Christina.

Luckey Official Shop
Indonesia
2 months using the app
Channelwill replied January 27, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Christina

February 17, 2023

Quick communication and very friendly! I was helped by Mariadel and she made the process smooth!!!!!

Round It All
United States
2 months using the app
Channelwill replied February 18, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 14, 2022

非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好非常好

Happy Shopping Happy
China
2 months using the app
November 25, 2022

Mariadel , she was very friendly and very helpful. she done everything I've need in no time ! very fast response from her <3

MyLuissaa
United Kingdom
2 months using the app
Channelwill replied November 27, 2022

Dear firends at MyLuissaa,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

With years of experience in customer loyalty program, over 25000+ brands use Loloyal Loyalty to grow their business. They praised Loloyal Loyalty as the trusted long-term to grow their loyalty program provider. We hope to help each merchant grow their business.

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

January 2, 2023

i loooove it! they reach you if you want to remove the watermark and upgrade for free. Very nice app.

Bimba Planner
Chile
2 months using the app
Channelwill replied January 3, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

July 2, 2023

GREAT APP SO FAR JUST GETTING STARTED USING IT WISH ME LUCK HOPE IT MAKES MY CUSTOMERS HAPPY EVERYONE LOVES REWARDS.

KJ'S COOL KICKS
United States
2 months using the app
Channelwill replied July 3, 2023

Thank you for your review! We're thrilled to hear that you're enjoying our app and we wish you luck in using it to make your customers happy. We're confident that our rewards program will be a hit with your customers and we look forward to hearing more about your experience with our app.
- Joewelyn 🌹

January 2, 2023

Great App, does what its supposed to do.
Easy to use for costumers. Many Options how you want to handle your reward system.
Ref system works like a charm.
Live Chat has quick response times and makes the first steps really easy.

JLR Design
Germany
About 2 months using the app
Channelwill replied January 3, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel