Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

Edited October 10, 2022

This is a super great app for new business to start a loyalty program without any charges (at the moment) and it has many cool features to retain your customer at ease. The customer service team's response is fast, special mention to Mariadel and Catherine who support us whenever we need.

nywow o
Malaysia
About 2 months using the app
September 9, 2022

Très bonne application pour fidéliser sa clientèle. Et je ne peux que souligner la qualité du service client !

Chrono One
France
About 2 months using the app
December 9, 2022

Very easy to use, very intuitive and impaccable Customer Support! Had a great experience, recommend it to anyone!

Baboo
Germany
About 2 months using the app
Channelwill replied December 9, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Catherine

September 16, 2023

Exceptional App, Outstanding Support, and Incredible Value!

NexaRev
United States
About 2 months using the app
Channelwill replied September 17, 2023

Thank you for your kind words! We're glad to hear that you're enjoying our app and our support team has been helpful.😊 If there anything else we can do, feel free to contact us again.🥰💗
-nona💗

Edited October 4, 2023

je suis un debutant avec loyalty
C4EST BON MAINTENENT

DOXALE
France
About 2 months using the app
Channelwill replied September 30, 2023

Bonjour à tous,

Nous sommes ravis d'accueillir un nouveau membre dans notre communauté de fidélité. Nous sommes là pour vous aider à tirer le meilleur parti de notre programme et vous récompenser pour votre engagement. N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Nous sommes là pour vous aider à chaque étape. Nous espérons que vous apprécierez votre expérience de fidélité ! 🤗💓

Meilleures salutations,
Sophie | Loloyal Support

Edited April 3, 2023

Very quick and helpful, they upgraded my account for free just for reaching out. Nona is awesome!! Everything is super easy to set up.

The Queen's Choice
United States
About 2 months using the app
Channelwill replied April 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Nona

January 13, 2023

Best reward app on shopify!
Nothing compares!

My Store
India
About 2 months using the app
Channelwill replied January 13, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

July 1, 2023

I like this Rewards app so far. I will see how it goes. It's very easy to set up & seem like it will help my business in a huge way.

Reality U Cosmetics
United States
About 2 months using the app
Channelwill replied July 1, 2023

Thank you for taking the time to share your positive experience with our Rewards app. We are glad to hear that it was easy to set up and that you believe it will benefit your business. Please do not hesitate to reach out if you have any questions or concerns along the way. Thank you for choosing our app!

- Sophie 💖

Edited February 2, 2023

Great customer support by Christina. Very fast and quick answer. Overall a great app allows me acces to a good loyalty program.

theGull
Türkiye
About 2 months using the app
Channelwill replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Christina

February 7, 2023

Customer service is fast and amazing! They responded to my issue and fixed it within minutes of contacting them.

Ro + Ivy
United States
About 2 months using the app
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel