Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 9, 2022

I've just installed the app and it seems great. I had some specific questions regarding installation and customization. Therefore I contacted support by the chat. Mariadel answered my questions in no time and I was very happy with the answers! Unbelievable that the app and this service is totally free

0031 Shop
Netherlands
About 2 months using the app
March 15, 2023

I just installed the app it looks very good! The customer service is amazing Catherine

did everything perfect and quick!

MetsMart
United States
About 2 months using the app
Channelwill replied March 16, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message.

-Catherine

December 14, 2022

great great great! fast respond and nice customer service! highly recommend!! good good good good good good!

RIHOAS
China
About 2 months using the app
Channelwill replied December 14, 2022

Wow! We are happy to receive a happy feedback experience with our support.If you may need further support, you can contact us anytime. 😊
-Mariadel

May 23, 2023

Super fun! Day 1 and I'm having a blast! I cannot wait 'til my customers start taking advantage of the great rewards I have for them.

Hauz A To Z
United States
About 2 months using the app
Channelwill replied May 24, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Nona

Edited October 10, 2022

This is a super great app for new business to start a loyalty program without any charges (at the moment) and it has many cool features to retain your customer at ease. The customer service team's response is fast, special mention to Mariadel and Catherine who support us whenever we need.

nywow o
Malaysia
About 2 months using the app
September 9, 2022

Très bonne application pour fidéliser sa clientèle. Et je ne peux que souligner la qualité du service client !

Chrono One
France
About 2 months using the app
December 9, 2022

Very easy to use, very intuitive and impaccable Customer Support! Had a great experience, recommend it to anyone!

Baboo
Germany
About 2 months using the app
Channelwill replied December 9, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Catherine

September 16, 2023

Exceptional App, Outstanding Support, and Incredible Value!

NexaRev
United States
About 2 months using the app
Channelwill replied September 17, 2023

Thank you for your kind words! We're glad to hear that you're enjoying our app and our support team has been helpful.😊 If there anything else we can do, feel free to contact us again.🥰💗
-nona💗

Edited October 4, 2023

je suis un debutant avec loyalty
C4EST BON MAINTENENT

DOXALE
France
About 2 months using the app
Channelwill replied September 30, 2023

Bonjour à tous,

Nous sommes ravis d'accueillir un nouveau membre dans notre communauté de fidélité. Nous sommes là pour vous aider à tirer le meilleur parti de notre programme et vous récompenser pour votre engagement. N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations. Nous sommes là pour vous aider à chaque étape. Nous espérons que vous apprécierez votre expérience de fidélité ! 🤗💓

Meilleures salutations,
Sophie | Loloyal Support

Edited April 3, 2023

Very quick and helpful, they upgraded my account for free just for reaching out. Nona is awesome!! Everything is super easy to set up.

The Queen's Choice
United States
About 2 months using the app
Channelwill replied April 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Nona