Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

January 13, 2023

Best reward app on shopify!
Nothing compares!

My Store
India
About 2 months using the app
Channelwill replied January 13, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

July 1, 2023

I like this Rewards app so far. I will see how it goes. It's very easy to set up & seem like it will help my business in a huge way.

Reality U Cosmetics
United States
About 2 months using the app
Channelwill replied July 1, 2023

Thank you for taking the time to share your positive experience with our Rewards app. We are glad to hear that it was easy to set up and that you believe it will benefit your business. Please do not hesitate to reach out if you have any questions or concerns along the way. Thank you for choosing our app!

- Sophie 💖

Edited February 2, 2023

Great customer support by Christina. Very fast and quick answer. Overall a great app allows me acces to a good loyalty program.

theGull
Türkiye
About 2 months using the app
Channelwill replied February 2, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Christina

November 19, 2023

they are really helpful and they respond quickly ❤️ great app

Ellykal
New Zealand
About 2 months using the app
Channelwill replied November 20, 2023

Thank you so much for your kind words! 😊 We're thrilled to hear that you find our team helpful and appreciate the quick responses! ❤️ We're delighted to have you using our app! If you ever need further assistance, feel free to reach out. 🚀

Sophie|Loloyal Team💎

February 7, 2023

Customer service is fast and amazing! They responded to my issue and fixed it within minutes of contacting them.

Ro + Ivy
United States
About 2 months using the app
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

October 31, 2022

Great! I'm getting started on the app, which is fairly new but sufficient for now. And it's freeee !!!
I had to ask a question. The chat is very fast, helpfull and friendly, I recommend it!

PIMSIE
Belgium
About 2 months using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 27, 2023

Mariadel was a GREAT help! Thank you for getting me all set up for success in my business adventure.

Oliver & Company
United States
About 2 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 15, 2023

super service. kümmern sich direkt um die wichtigsten einstellungen und sind bei fragen blitzschnell mit einer lösung da :)))))

redco
Germany
About 2 months using the app
Channelwill replied February 15, 2023

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen. Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank.
-Mariadel

November 10, 2022

Elly was responsive and very helpful, she responded in a timely manner. She was very nice and understanding.

Reads & Runes L.L.C
United States
About 2 months using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

May 20, 2023

很實用

LES ANNÉES。梨子家 選品
Taiwan
About 2 months using the app
Channelwill replied May 23, 2023

感谢您的客气话以及您花时间提供反馈。客户服务是我们的首要任务,因此我们很高兴我们实现了它!您的业​​务使我们的工作变得有价值。我由衷地感谢它。

-Mariadel