Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

October 31, 2022

Great! I'm getting started on the app, which is fairly new but sufficient for now. And it's freeee !!!
I had to ask a question. The chat is very fast, helpfull and friendly, I recommend it!

PIMSIE
Belgium
About 2 months using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

January 27, 2023

Mariadel was a GREAT help! Thank you for getting me all set up for success in my business adventure.

Oliver & Company
United States
About 2 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

February 15, 2023

super service. kümmern sich direkt um die wichtigsten einstellungen und sind bei fragen blitzschnell mit einer lösung da :)))))

redco
Germany
About 2 months using the app
Channelwill replied February 15, 2023

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen. Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank.
-Mariadel

November 10, 2022

Elly was responsive and very helpful, she responded in a timely manner. She was very nice and understanding.

Reads & Runes L.L.C
United States
About 2 months using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

May 20, 2023

很實用

LES ANNÉES。梨子家 選品
Taiwan
About 2 months using the app
Channelwill replied May 23, 2023

感谢您的客气话以及您花时间提供反馈。客户服务是我们的首要任务,因此我们很高兴我们实现了它!您的业​​务使我们的工作变得有价值。我由衷地感谢它。

-Mariadel

December 3, 2022

it's a great app with lots of nice features and they have amazing costumer service, i highly recommend it.

Soulful Beauty
United Arab Emirates
About 2 months using the app
Channelwill replied December 5, 2022

Thank you so much for taking the time to leave us this review, we attach great importance to customer service. Please feel free to contact us with any questions.

July 24, 2023

This is the most cost effective and robust loyalty and referral app I've come across. They have all the features I need and the customer support was super responsive and patient with my questions. Other similar apps charge a lot more with similar features. And it's totally bug free. Highly recommend!

Radlmann Family Ranch & Highlands Spring Farm
United States
About 2 months using the app
Channelwill replied July 26, 2023

Thank you for sharing your positive experience with this loyalty and referral app. It's great to hear that you found it cost effective and robust, with all the features you needed. The customer support team's responsiveness and patience is also a big plus. It's good to know that this app is bug-free and highly recommended.

- Sophie🌻

Edited June 19, 2023

That's good so far, but I am still testing all the functions on our site. live chat is pretty polite and useful, helps a lot.

Claybourn - Est.1910 | Premium,Timeless & Ethical Fashion
Australia
About 2 months using the app
Channelwill replied June 19, 2023

Thank you for taking the time to share your feedback about our live chat support. We are happy to hear that our team was polite and useful in assisting you. We understand that testing all the functions on a site can take time, but we are here to help and support you every step of the way. If you have any further inquiries or need assistance, please do not hesitate to reach out to us.

- Sophie 🦋

December 26, 2021

Awesome app. Customer service is amazing. Everything was exactly as described. I highly recommend it.

Afreekha store
United States
About 2 months using the app
Channelwill replied December 29, 2021

Dear firends at Afreekha store,

Thank you so much for your kindness and support!

We will keep moving that we can provide a better app and service to you!

If you have any problem, please feel free to contact us and we are always here if you need us!😘

Best regards,
Sealapps

August 28, 2022

The assistance I received from Catherine was great and very speedy! I am very pleased with this app!

Páchi Swim
Australia
About 2 months using the app