Reviews (1,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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it's a great app with lots of nice features and they have amazing costumer service, i highly recommend it.
Thank you so much for taking the time to leave us this review, we attach great importance to customer service. Please feel free to contact us with any questions.
This is the most cost effective and robust loyalty and referral app I've come across. They have all the features I need and the customer support was super responsive and patient with my questions. Other similar apps charge a lot more with similar features. And it's totally bug free. Highly recommend!
Thank you for sharing your positive experience with this loyalty and referral app. It's great to hear that you found it cost effective and robust, with all the features you needed. The customer support team's responsiveness and patience is also a big plus. It's good to know that this app is bug-free and highly recommended.
- Sophie🌻
That's good so far, but I am still testing all the functions on our site. live chat is pretty polite and useful, helps a lot.
Thank you for taking the time to share your feedback about our live chat support. We are happy to hear that our team was polite and useful in assisting you. We understand that testing all the functions on a site can take time, but we are here to help and support you every step of the way. If you have any further inquiries or need assistance, please do not hesitate to reach out to us.
- Sophie 🦋
Awesome app. Customer service is amazing. Everything was exactly as described. I highly recommend it.
Dear firends at Afreekha store,
Thank you so much for your kindness and support!
We will keep moving that we can provide a better app and service to you!
If you have any problem, please feel free to contact us and we are always here if you need us!😘
Best regards,
Sealapps
The assistance I received from Catherine was great and very speedy! I am very pleased with this app!
Wow the customer service has been quite helpful. So far i am loving the experience the app and what it has done to serve me!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
I love this app. i use this service for multiple shopify stores. The customer support is very helpful and answers back quickly. My customers love it as well.
We’re so grateful for your 5-star review! We've shared this exciting news with the team, we couldn't be happier to be able to help your stores.
Mariadel helped me a lot! Good support just a good app in general. I also like the fact that it's free.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
So far it's been a great help. The customer service is quick and responsive. The App has a pre-made page ready that you can customize for your store. You can also set the discount amount and the requirements for the discount.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
She was very polite
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Thank you for your kind words. We strive to provide excellent customer service and it's always great to hear when we've succeeded. We hope to hear from you again soon!
- Mariadel 💖