Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

January 3, 2023

Wow the customer service has been quite helpful. So far i am loving the experience the app and what it has done to serve me!

LifeGetsEasier
United States
About 2 months using the app
Channelwill replied January 4, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

December 4, 2022

I love this app. i use this service for multiple shopify stores. The customer support is very helpful and answers back quickly. My customers love it as well.

We Are Music Promotions
United States
About 2 months using the app
Channelwill replied December 5, 2022

We’re so grateful for your 5-star review! We've shared this exciting news with the team, we couldn't be happier to be able to help your stores.

February 11, 2023

Mariadel helped me a lot! Good support just a good app in general. I also like the fact that it's free.

PlayfulJoyful
Czechia
About 2 months using the app
Channelwill replied February 12, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

January 29, 2023

So far it's been a great help. The customer service is quick and responsive. The App has a pre-made page ready that you can customize for your store. You can also set the discount amount and the requirements for the discount.

NaturesPetSupplier
United States
About 2 months using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

Edited June 28, 2023

She was very polite
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Zstore
United States
About 2 months using the app
Channelwill replied June 28, 2023

Thank you for your kind words. We strive to provide excellent customer service and it's always great to hear when we've succeeded. We hope to hear from you again soon!

- Mariadel 💖

August 17, 2022

love the UI easy to use and keeps it straight to the point defiantly recommend it, enjoyed the app .

Damned Nation
United States
About 2 months using the app
June 5, 2023

Great customer!
Problem solved soon.
Thank you!
チャットサポートもスムーズで問題はすぐに解決できました。
設定画面も英語ですが直観的でわかりやすいので日本人でも使いやすいです。
ありがとうございました。

StarBrick37☆
Japan
About 2 months using the app
Channelwill replied June 5, 2023

この素晴らしいレビューを残してくれてありがとうございます!私たちのチャットサポートが素早く問題を解決し、設定画面が使いやすいと感じていただけたことをうれしく思っています。お客様のビジネスを大切にし、今後も優れたサービスを提供できるよう努めます。再度、ありがとうございます!

- Sophie💗

July 28, 2022

Customer service is very helpful! I'm just starting to use the app so can't quite report on it just yet but customer support was great!

A&V Treasure Store
United States
About 2 months using the app
January 21, 2023

It works great so far. Awesome customer service. Super easy to activate and get setup. Took me 5 minutes tops

Collectors Row
United States
About 2 months using the app
Channelwill replied January 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

February 14, 2023

super, der kundenservice ist wirklich gut und freundlich. Ebenfalls super ist das die app kostenlos ist.

MinSchmuck
Switzerland
About 2 months using the app
Channelwill replied February 14, 2023

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen. Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank.
-Mariadel