Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

March 5, 2023

A great way for getting more customers! They reply fast on live chat it's a ++++ for me. it's also easy to setup

Gift Card World
Suriname
About 1 month using the app
Channelwill replied March 6, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 18, 2023

It’s a great app.

My Store
United States
About 1 month using the app
Channelwill replied October 19, 2023

We're absolutely thrilled to hear that you think our app is great! 🌟 Your positive feedback is greatly appreciated, and we're committed to providing you with an even better experience in the future. Thank you for your support! 🚀📱
-Nona|Loloyal Team💞

September 7, 2022

Just started setting it up and the help chat was very fast and helpful. So far so good. Hoping the app itself is just as good.

yourroom
United States
About 1 month using the app
August 28, 2022

a very good app and a great support team behind it. They respond immediately and help with the setup as soon as possible.

teegeschwister
Germany
About 1 month using the app
October 26, 2022

Very prompt and helpful response to all my questions. Made the app easier to navigate and use. Excited to see the results!

Wallace Cattle Company
United States
About 1 month using the app
October 31, 2023

super app pozdrawiam klijentow

Klikimasz
Poland
About 1 month using the app
Channelwill replied November 2, 2023

Dziękujemy za miłe słowa! 😊 Jesteśmy zachwyceni, że cieszysz się naszą aplikacją! 🚀 Jeśli masz jakiekolwiek pytania lub potrzebujesz pomocy, śmiało się skontaktuj. 📞💬 Jesteśmy tutaj, aby pomóc. Udane korzystanie z aplikacji! 📱🌟
Sophie|Loloyal Team💎

October 27, 2022

it's a very good application, really so nice, advise all clients to use it, easy and safe.
perfect,support so fast so lovely people, respond direct to help you .
thanks for the team

Brands Victory
United Arab Emirates
About 1 month using the app
December 30, 2022

Great support from tthe team; I had my answers and resolution within minutes !

Even if my request when through three different team members, the communication went smoohtly without having to repeat my message/request again and again.

And the resolution was clear and to the point.

Great !

Yoga Ghita 108
Belgium
About 1 month using the app
Channelwill replied December 31, 2022

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

February 19, 2023

It is Excellent very good customer service in friendly way, Hope every E-commerce use it for its Good quality service

ZeroGT
United States
About 1 month using the app
Channelwill replied February 19, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

November 10, 2022

Easy to use, definitely recommend. Customer service was also very responsive and helpful. A lot of good features!

CozySanta
United States
About 1 month using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team