Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 30, 2022

Mariadel was awesome with her support and she was able to help me kindly with my request for my online shop. Thank you.

Star Supplements Schweiz
Switzerland
24 days using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

December 12, 2022

excellent customer service
excellent customer service
excellent customer service
excellent customer service
GOOD.

Vamjumps
China
24 days using the app
Channelwill replied December 12, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

December 22, 2022

Customer chat service is spot on. Mariadel was a huge help. She responded quickly and was very helpful and friendly.

smaller living
United States
24 days using the app
Channelwill replied December 26, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel

November 27, 2022

Super great App with excellent Support! Asked for help and get it within seconds. Would recommend the App especially for free! :)

kleinl.de
Germany
24 days using the app
Channelwill replied November 27, 2022

Dear firends at kleinl.de,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

November 4, 2022

excellent and fast customer service, i havent started the program yet but i will give a feedback once its on

Champions
United Arab Emirates
24 days using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

October 17, 2022

Atendimento impecável, Obrigado Mariadel!! Você é sem dúvida uma das pessoas mais atenciosas que já puderam me ajudar

Valmar Shop
Brazil
23 days using the app
February 7, 2023

It was a good experience as I have never came across with such an amazing experience, Thank you so much.

amzstore
India
23 days using the app
Channelwill replied February 8, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

Edited November 13, 2022

You will become Support within second`s.
Now i have to text anything just to write this review, blablabla

DAVIVI
Germany
23 days using the app
January 21, 2023

Mariadel was amazing assisting me today she did everything and went extra mile with me so i can be 100% satisfied, she made me loving the app and excited using it

Nasween
Greece
23 days using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

December 7, 2022

Application au top et le support est parfait!
Tres facile a utiliser et personnaliser.
Foncez !!

Mattink Boutique
France
23 days using the app
Channelwill replied December 7, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.