Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

January 15, 2023

great app and great customer service, amazing how it integrates with my website and with ease. also enjoy that it is free

Coppin' Creps
United Kingdom
29 days using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

January 31, 2023

Amazing and super fast Customer service, Mariadel was helpful and kind by responding to my questions and doubts about the first approach to the app :)

naniclothing
Italy
29 days using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

December 15, 2022

great customer service very helpful the lady helped me unlock the customisation part and was easy to talk to and very understanding

On Another Level Mode
United Kingdom
29 days using the app
Channelwill replied December 15, 2022

Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel

November 16, 2022

i used the app to help promote my store its easy to navigate i recommend this app to everyone i know

Ink it out
United States
28 days using the app
Channelwill replied December 1, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate your great support :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

July 8, 2022

The customer service was great! Mariadel solved my problem fast. The app is very easy to use and very helpful.

艾樂晶品 ✧ AILE CRYSTAL
Taiwan
28 days using the app
January 22, 2023

good application, I recommend

The service is generous, kind, frankly nothing to say, I recommend it for your business

FWI
Guadeloupe
28 days using the app
Channelwill replied January 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are constantly try our best to improve our Service. Thank you so much for your feedback will surely look into this. Take care and have a nice day!

-Mariadel

February 15, 2023

Merci pour votre aide et votre rapidité dans les réponses. Catherine a su répondre avec rapidité à toutes mes questions.

Panier d'orient
France
27 days using the app
Channelwill replied February 15, 2023

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Catherine

December 22, 2022

I love this app, it's perfect for my site and the customer service is so polite! I spoke with Mariadel and she was phenomenal! I recommend.

Simply Boutiquely
Canada
27 days using the app
Channelwill replied December 26, 2022

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

February 15, 2023

I am really loving implementing Loloyal's Reward Program Services into our website's platform. It's been generating more sales and proving changes that keep customers on our website instead of shopping through our third party platforms which is great! It's still a bit newer to our website and I'm still learning to integrate it, but the customer support has been SUPERIOR, kind, and so helpful! I have spoken with Catherine and she has been super kind and I can't wait to continue working with her and the Loloyal team!

JP Lann
United States
27 days using the app
Channelwill replied February 15, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it
-Catherine

August 10, 2022

Mariadel had helped me unlock some features. :) After trying out some loyalty apps. I already like this app because I can customize my own reward. So far so good!

herkandlebox
United States
27 days using the app