Reviews (1,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.
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great app and great customer service, amazing how it integrates with my website and with ease. also enjoy that it is free
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Amazing and super fast Customer service, Mariadel was helpful and kind by responding to my questions and doubts about the first approach to the app :)
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
great customer service very helpful the lady helped me unlock the customisation part and was easy to talk to and very understanding
Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel
i used the app to help promote my store its easy to navigate i recommend this app to everyone i know
Hi,
Thanks so much for taking the time to leave us this review! We really appreciate your great support :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
The customer service was great! Mariadel solved my problem fast. The app is very easy to use and very helpful.
good application, I recommend
The service is generous, kind, frankly nothing to say, I recommend it for your business
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are constantly try our best to improve our Service. Thank you so much for your feedback will surely look into this. Take care and have a nice day!
-Mariadel
Merci pour votre aide et votre rapidité dans les réponses. Catherine a su répondre avec rapidité à toutes mes questions.
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Catherine
I love this app, it's perfect for my site and the customer service is so polite! I spoke with Mariadel and she was phenomenal! I recommend.
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
I am really loving implementing Loloyal's Reward Program Services into our website's platform. It's been generating more sales and proving changes that keep customers on our website instead of shopping through our third party platforms which is great! It's still a bit newer to our website and I'm still learning to integrate it, but the customer support has been SUPERIOR, kind, and so helpful! I have spoken with Catherine and she has been super kind and I can't wait to continue working with her and the Loloyal team!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it
-Catherine
Mariadel had helped me unlock some features. :) After trying out some loyalty apps. I already like this app because I can customize my own reward. So far so good!