Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

February 7, 2023

It was a good experience as I have never came across with such an amazing experience, Thank you so much.

amzstore
India
23 days using the app
Channelwill replied February 8, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

Edited November 13, 2022

You will become Support within second`s.
Now i have to text anything just to write this review, blablabla

DAVIVI
Germany
23 days using the app
January 21, 2023

Mariadel was amazing assisting me today she did everything and went extra mile with me so i can be 100% satisfied, she made me loving the app and excited using it

Nasween
Greece
23 days using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

December 7, 2022

Application au top et le support est parfait!
Tres facile a utiliser et personnaliser.
Foncez !!

Mattink Boutique
France
23 days using the app
Channelwill replied December 7, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

February 20, 2023

very good ap for loyalty, and super support team :)
reccomend 100%

i have tried may apps and this one is the best, it does what a paid app does, but free and easyer.

Journey Kaffa
Romania
23 days using the app
Channelwill replied February 20, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

February 9, 2023

Very good, customer service reply is very timely. Automation does what I want, and it's free.Greatly reduced my workload.

Maelreg | Performance Golf Apparel
Hong Kong SAR
23 days using the app
Channelwill replied February 10, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

March 5, 2023

Very helpful app to increase engagement. Fast and attentive customer support. I advise those who are starting their store and those who want to reach more people and in order to present them

DearHomePT
Portugal
23 days using the app
Channelwill replied March 6, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

January 30, 2023

good app great customer service. they were quick to help me remove my branding and it works flawlessly

Grand Los Angeles
United States
22 days using the app
Channelwill replied February 2, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

May 13, 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Il Tempio Creativo
Italy
Over 1 year using the app
Channelwill replied May 23, 2023

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.

-Mariadella

February 9, 2023

They attended me very quickly with my doubts.
You can customize all the texts and colors.
I recommend this app!

MAITREYA
Mexico
21 days using the app
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine