Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 9, 2022

Amazing customer support. Replied within a couple of minutes and got my request handled within a reasonbly fast timeframe. As for the program itself, it seems very helpful and resourceful. Has all the affiliating tools I needed for my customers.

Rellorisa
United States
19 days using the app
Channelwill replied December 2, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

June 5, 2022

App is amazing the support I received from Mariadel was also amazing. She was very helpful, kind, and polite. I highly recommend this app.

Petazi
United States
19 days using the app
Channelwill replied June 22, 2022

Hi Petazi,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

July 17, 2023

customer support is very responsive and Mariadel walked me through with the steps until the issue has been resolved. Thanks

Ride Proud Clothing
Australia
19 days using the app
Channelwill replied July 20, 2023

We're so glad to hear that Mariadel was able to provide you with the support you needed to resolve your issue. Our team is always here to help and we take pride in our responsive and helpful customer support. Thank you for choosing our product and for sharing your positive experience with us!
-nona

October 8, 2023

Trying now

Malema Tawas Lda.
Mozambique
19 days using the app
Channelwill replied October 9, 2023

Hello there,

Thank you for trying our app and sharing your thoughts in your recent review. We appreciate your feedback and are here to assist you if you have any questions or concerns. Your input is essential to us as we continuously work to improve the customer experience.

Best regards,
Sophie

October 9, 2022

Mariadel est tellement serviable et me donne toujours des réponses super rapides ! merci beaucoup pour tout

Destockal
France
19 days using the app
April 5, 2023

sophie is great sophie is greatsophie is greatsophie is greatsophie is greatsophie is greatsophie is great

animexprezz
United States
19 days using the app
Channelwill replied April 5, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

- Sophie

January 31, 2023

This is a great tool to create Rewards like "refer as a friend" to your customers. I am using it since day 1

joesroast
Germany
18 days using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

December 18, 2022

Better app than most of payd ones out there, and costumer support is super great. Mariadel is best costumer support i ever talked with.

GG Port
Finland
18 days using the app
Channelwill replied December 18, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel

November 20, 2022

Great customer service and a great product to march. Thank you for your wonderful support. I will let all know about this app.

Baldwens
United Kingdom
18 days using the app
Channelwill replied November 30, 2022

Hi Baldwens,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

June 13, 2022

Muy buena aplicación y excelente atención al cliente. Encontré todo lo que buscaba. Es fácil de instalar y de modificar.

kleverlifestyle
United States
17 days using the app
Channelwill replied June 22, 2022

Dear firends at kleverlifestyle,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps