Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

January 31, 2023

This is a great tool to create Rewards like "refer as a friend" to your customers. I am using it since day 1

joesroast
Germany
18 days using the app
Channelwill replied February 2, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

December 18, 2022

Better app than most of payd ones out there, and costumer support is super great. Mariadel is best costumer support i ever talked with.

GG Port
Finland
18 days using the app
Channelwill replied December 18, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel

November 20, 2022

Great customer service and a great product to march. Thank you for your wonderful support. I will let all know about this app.

Baldwens
United Kingdom
18 days using the app
Channelwill replied November 30, 2022

Hi Baldwens,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

March 2, 2023

A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly

Strummer Room Records
United Kingdom
About 1 year using the app
Channelwill replied March 3, 2023

Hello Strummer Room Records,

Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better.

One of our team reach you out for further help you needed and we are looking forward for your response.

Best Regards,
Catherine

June 13, 2022

Muy buena aplicación y excelente atención al cliente. Encontré todo lo que buscaba. Es fácil de instalar y de modificar.

kleverlifestyle
United States
17 days using the app
Channelwill replied June 22, 2022

Dear firends at kleverlifestyle,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

February 26, 2023

Mariadel provided me awesome service! I was able to unlock my branding setting and work with me. Thank you!

TreatTreat
Australia
17 days using the app
Channelwill replied February 26, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

November 10, 2023

great app great customer service

Onushshar
India
About 1 year using the app
Channelwill replied November 11, 2023

🌟 Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations. If you ever need assistance or have any questions, feel free to reach out! 🚀😊

- Sophie 🤗

December 25, 2022

Very good plug-in, the background customer service response is very fast, other features are still being explored, looks to be very much in line with my needs, I highly recommend it.

laserpecker.net
Hong Kong SAR
16 days using the app
Channelwill replied December 26, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

Edited October 28, 2022

I have tried other apps, but this is straightforward and very easy to use. Just click away and you are up and running. Customer service is fab. Mariadel was a great help with a cool persona. Thanks for your help Mariadel.

Forever Kept
United Kingdom
16 days using the app
August 25, 2022

Thanks to Mariadel for helping me figure out how to use the app. She was professional and helpful..

Milk and Rusk Boutique
Australia
About 1 year using the app