Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

February 21, 2023

Very nice support, Mariadel helps me a lot and now everything runs perfectly!

Thanks again

Maxence

Apeze
France
16 days using the app
Channelwill replied February 21, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

August 11, 2023

Response was very quick, very helpful, straightforward steps.
Thank you so much, definitely recommend it,

Online Vape Shop | Alternative pods | Affordable Vapor Store | Vape Disposables
United States
16 days using the app
Channelwill replied August 12, 2023

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service team. Our goal is to provide quick and helpful responses to our customers, and we are glad that we were able to assist you in a straightforward manner. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing our company!

-Joewelyn🌹

February 26, 2023

I had good experience with customer service team of loyalty rewards referrals app . Appreciate Mariadel for helping me set up the app.

GENMARKS
United States
16 days using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

January 5, 2023

Great Function with fast and helpful customer service. It has a fully functional basic loyalty program system.

La Mart Asian Supermarket
United Kingdom
16 days using the app
Channelwill replied January 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

October 6, 2023

I've had nothing but amazing customer service and support from this app from start to finish. They helped me customize a referral page for my branding and helped me add things that weren't part of my theme settings.

Proud to be Primary
Canada
15 days using the app
Channelwill replied October 8, 2023

That's great to hear! We're so glad that we were able to provide you with the support you needed to customize your referral page to your liking. Thank you for choosing our app and for taking the time to share your positive experience with us!💝💝

-Sophie🥰

November 9, 2022

I am very satisfied with the application, it is very easy to use. About the customer service, I met a lady, very polite, quick response, and the resolution of concerns without problems.

Diffuseruption
United Kingdom
15 days using the app
Channelwill replied December 2, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

July 26, 2022

Support is excellent and very fast. I have recently added this app to my store and it was very smooth

SHIVKA
Hong Kong SAR
15 days using the app
March 13, 2023

great app, great support team, i hope you guys are consistent and can lower the pricing or maybe add more choices

logojeans
Indonesia
15 days using the app
Channelwill replied March 14, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

February 20, 2023

I just started using LL five minutes ago and already experienced super fast five star customer service! Thank you Catherine for the great experience with Loloyal Loyalty!

Left Coast Cabinets
United States
15 days using the app
Channelwill replied February 20, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

October 1, 2022

great customer service and love the customization and earn points options. can't wait to see how my customers like this loyalty program.

Pink Sweetheart
United States
15 days using the app