Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

March 13, 2023

great app, great support team, i hope you guys are consistent and can lower the pricing or maybe add more choices

logojeans
Indonesia
15 days using the app
Channelwill replied March 14, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

February 20, 2023

I just started using LL five minutes ago and already experienced super fast five star customer service! Thank you Catherine for the great experience with Loloyal Loyalty!

Left Coast Cabinets
United States
15 days using the app
Channelwill replied February 20, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

October 1, 2022

great customer service and love the customization and earn points options. can't wait to see how my customers like this loyalty program.

Pink Sweetheart
United States
15 days using the app
October 31, 2022

Votre application est vraiment géniale et le service de tchat à l'écoute. Merci je la recommande à tous.

Naimadolls
Côte d’Ivoire
14 days using the app
Channelwill replied November 1, 2022

Dear firends at Naimadolls,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team

November 22, 2022

Really convenience app and a superfast customer services. I really recommend it. I was looking for an app that could be translated to Spanish, and this is great.

Verónica Maraver
Spain
14 days using the app
Channelwill replied November 30, 2022

Hi Verónica Maraver,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 7, 2023

Very fast response and good customer services. Just take a few minutes to settled all the things. Thank you very much.

K2 Adventure
Malaysia
14 days using the app
Channelwill replied February 7, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

August 23, 2022

LA VOY A PROBAR. NO LA CONOZCO AÚN. ESPERO QUE FUNCIONE CORRECTAMENTE. AL TERMINO DE LA PRUEBA ESPERO QUE HAYA FUNCIONADO BIEN Y TENGA UN PRECIO ACCESIBLE.

MEXLATIN
France
14 days using the app
March 3, 2023

Great customer service! It covers all the features we need and I appreciate the amount of customisation options that it has

My Vaper Box
Spain
14 days using the app
Channelwill replied March 5, 2023

Thank you a lot. For review focus on app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

March 2, 2023

This app is truly outstanding! It offers great service that is definitely 5-star worthy. Highly recommended!

Book Land Au
Australia
13 days using the app
Channelwill replied March 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

October 20, 2022

So far so good. I just started installing it, but it seems to have all of the features that I am looking for and the customer service has been very helpful.

Paavani Ayurveda
United States
13 days using the app