Reviews (1,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.
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Very nice support, Mariadel helps me a lot and now everything runs perfectly!
Thanks again
Maxence
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Response was very quick, very helpful, straightforward steps.
Thank you so much, definitely recommend it,
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service team. Our goal is to provide quick and helpful responses to our customers, and we are glad that we were able to assist you in a straightforward manner. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing our company!
-Joewelyn🌹
I had good experience with customer service team of loyalty rewards referrals app . Appreciate Mariadel for helping me set up the app.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
Great Function with fast and helpful customer service. It has a fully functional basic loyalty program system.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
I've had nothing but amazing customer service and support from this app from start to finish. They helped me customize a referral page for my branding and helped me add things that weren't part of my theme settings.
That's great to hear! We're so glad that we were able to provide you with the support you needed to customize your referral page to your liking. Thank you for choosing our app and for taking the time to share your positive experience with us!💝💝
-Sophie🥰
I am very satisfied with the application, it is very easy to use. About the customer service, I met a lady, very polite, quick response, and the resolution of concerns without problems.
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Support is excellent and very fast. I have recently added this app to my store and it was very smooth
great app, great support team, i hope you guys are consistent and can lower the pricing or maybe add more choices
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
I just started using LL five minutes ago and already experienced super fast five star customer service! Thank you Catherine for the great experience with Loloyal Loyalty!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
great customer service and love the customization and earn points options. can't wait to see how my customers like this loyalty program.