Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 22, 2022

Really convenience app and a superfast customer services. I really recommend it. I was looking for an app that could be translated to Spanish, and this is great.

Verónica Maraver
Spain
14 days using the app
Channelwill replied November 30, 2022

Hi Verónica Maraver,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 7, 2023

Very fast response and good customer services. Just take a few minutes to settled all the things. Thank you very much.

K2 Adventure
Malaysia
14 days using the app
Channelwill replied February 7, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

January 13, 2022

It is incredible, simply amazing, a lot of function very important, better than the other competitors and.... it is completely free!!!! Unbelivable :-)

Vitafacile shop
Italy
14 days using the app
Channelwill replied January 13, 2022

Dear friends at Vitafacile shop,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

August 23, 2022

LA VOY A PROBAR. NO LA CONOZCO AÚN. ESPERO QUE FUNCIONE CORRECTAMENTE. AL TERMINO DE LA PRUEBA ESPERO QUE HAYA FUNCIONADO BIEN Y TENGA UN PRECIO ACCESIBLE.

MEXLATIN
France
14 days using the app
March 3, 2023

Great customer service! It covers all the features we need and I appreciate the amount of customisation options that it has

My Vaper Box
Spain
14 days using the app
Channelwill replied March 5, 2023

Thank you a lot. For review focus on app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

-Mariadel

March 2, 2023

This app is truly outstanding! It offers great service that is definitely 5-star worthy. Highly recommended!

Book Land Au
Australia
13 days using the app
Channelwill replied March 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

October 20, 2022

So far so good. I just started installing it, but it seems to have all of the features that I am looking for and the customer service has been very helpful.

Paavani Ayurveda
United States
13 days using the app
February 19, 2023

Great job and helpful service. Save me a lot of time and which is completely free! This project is worth trying to use for all the novice sellers.

EASEGGET
China
13 days using the app
Channelwill replied February 19, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

February 11, 2023

Good app overall, useful and intuitive, and also free. I think loyalty rewards & referrals is a good way to boost your sales so why don't you try it?

Astra-m
France
13 days using the app
Channelwill replied February 12, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

November 10, 2022

I downloaded this app because I read many good reviews, unfortunately, they didn't attend to my request as I have emailed multiple times. I haven't gotten started on the app yet because I am yet to receive any support despite all my emails

Shoepify
Nigeria
13 days using the app
Channelwill replied November 30, 2022

Firstly, I'd like to apologize for your experience you had. We will be taking steps internally to ensure this sort of interaction remains an isolated incident. At present, we have contacted you by mail, but we haven't received your reply yet. You can always find us through live chat, which is the fastest way. So sorry again for your bad experience.

Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Kevin
Customer Success Manager