Reviews (1,100)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

February 27, 2023

The app is very quick to set up and the steps are very easy to follow. Importing from another app was quick and easy and I went on the live chat and spoke to Catherine and she was very helpful and gave some great advice and recommendations.

Pulse Gallery
United Kingdom
11 days using the app
Channelwill replied February 27, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

November 5, 2022

I really like this app. It is highly recommended to customize a really neat rewards program for your customers, referrals, and more.

RAG Marine
United States
11 days using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

July 14, 2023

Seems good so far. Very helpful support and a developer that made requested changes quickly and without fuss

clubcupid
New Zealand
11 days using the app
Channelwill replied July 20, 2023

Glad to hear that! Providing efficient and effective support is important to us, and we always strive to make requested changes as quickly and seamlessly as possible. Let us know if there's anything else we can do to assist you.
-nona

February 21, 2023

Fast service, no bugs, and exactly as expected. Impressed with the customisable options for the widgets

HerdLeader.com
United Kingdom
11 days using the app
Channelwill replied February 21, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel

February 27, 2023

Customer service is 1+ very quick to respond and get help very quickly. The APP is very good for my customers.

Fotovibes
Germany
11 days using the app
Channelwill replied February 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Catherine

Edited February 21, 2023

Amazing app and customer support!

Nudes Roulette
Italy
10 days using the app
Channelwill replied February 21, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

November 21, 2022

Great customer support and a great app. Thanks for your help, I am getting more sales and traffic with this app.

Honesty Sales
United Kingdom
10 days using the app
Channelwill replied November 30, 2022

Hi Honesty Sales,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

February 4, 2023

Everything went smooth and fast.

Prime Buds
United States
10 days using the app
Channelwill replied February 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

October 12, 2023

Fast service and great attitude

Shopdbk
Hong Kong SAR
9 days using the app
Channelwill replied October 13, 2023

Thank you for leaving us a positive review! We're thrilled to hear that our service was fast and that our team had a great attitude. We strive to provide the best possible experience for our customers, so it's always great to hear when we've succeeded. Thank you for your support, and please don't hesitate to reach out if you need anything else in the future.

- Mariadel 💝

March 2, 2023

I'm still learning about the app. I am impressed so far by the great customer service - and their quick responses to all my questions.
I also like the fact that this doesn't require a customer to login to a separate program off our website.

Treadwell Farms
United States
9 days using the app
Channelwill replied March 3, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
-Mariadel