Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

December 18, 2022

Better app than most of payd ones out there, and costumer support is super great. Mariadel is best costumer support i ever talked with.

GG Port
Finland
18 days using the app
Channelwill replied December 18, 2022

Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel

November 20, 2022

Great customer service and a great product to march. Thank you for your wonderful support. I will let all know about this app.

Baldwens
United Kingdom
18 days using the app
Channelwill replied November 30, 2022

Hi Baldwens,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

June 13, 2022

Muy buena aplicación y excelente atención al cliente. Encontré todo lo que buscaba. Es fácil de instalar y de modificar.

kleverlifestyle
United States
17 days using the app
Channelwill replied June 22, 2022

Dear firends at kleverlifestyle,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

February 26, 2023

Mariadel provided me awesome service! I was able to unlock my branding setting and work with me. Thank you!

TreatTreat
Australia
17 days using the app
Channelwill replied February 26, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

December 25, 2022

Very good plug-in, the background customer service response is very fast, other features are still being explored, looks to be very much in line with my needs, I highly recommend it.

laserpecker.net
Hong Kong SAR
16 days using the app
Channelwill replied December 26, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

Edited October 28, 2022

I have tried other apps, but this is straightforward and very easy to use. Just click away and you are up and running. Customer service is fab. Mariadel was a great help with a cool persona. Thanks for your help Mariadel.

Forever Kept
United Kingdom
16 days using the app
February 21, 2023

Very nice support, Mariadel helps me a lot and now everything runs perfectly!

Thanks again

Maxence

Apeze
France
16 days using the app
Channelwill replied February 21, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

August 11, 2023

Response was very quick, very helpful, straightforward steps.
Thank you so much, definitely recommend it,

Online Vape Shop | Alternative pods | Affordable Vapor Store | Vape Disposables
United States
16 days using the app
Channelwill replied August 12, 2023

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service team. Our goal is to provide quick and helpful responses to our customers, and we are glad that we were able to assist you in a straightforward manner. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing our company!

-Joewelyn🌹

February 26, 2023

I had good experience with customer service team of loyalty rewards referrals app . Appreciate Mariadel for helping me set up the app.

GENMARKS
United States
16 days using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

January 5, 2023

Great Function with fast and helpful customer service. It has a fully functional basic loyalty program system.

La Mart Asian Supermarket
United Kingdom
16 days using the app
Channelwill replied January 5, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel