Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

October 27, 2022

So far so good. Super fast response from their chat support team. Thanks to Catherine and Christina for their prompt response.

Bob Rock
Malaysia
6 days using the app
November 15, 2022

just setting this app up. had a few questions. Chatted with Mariadel, who was very helpful in providing direction right out of the gate! Thanks Mariadel!

CGG Distro
United States
6 days using the app
Channelwill replied December 1, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

November 14, 2022

I am honored to be able to use your company's plug-in, which is powerful, and I hope to do better and better

对外商店
China
6 days using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

May 18, 2024

Esta super bien

AUBE COSMETICS
Spain
About 1 hour using the app
Channelwill replied May 19, 2024

Muchas gracias por tu maravillosa reseña! Nos encanta saber que encuentra nuestra aplicación "súper buena". Su satisfacción es nuestra principal prioridad y es fantástico saber que estamos cumpliendo con sus expectativas. Si tiene alguna sugerencia o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar!

Gracias de nuevo por tu apoyo.

Atentamente,

Kim|Equipo de soporte leal

September 25, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile.
L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito.
Interamente personalizzabile in base alle proprie esigenze e necessità.

Ninapenda
Italy
6 days using the app
Channelwill replied September 26, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile. L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito. Interamente personalizzabile in base alle proprie esigenze e necessità. 💼🛠️
Grazie mille per la tua recensione positiva! Siamo felici di sapere che Mariadel ti ha fornito un supporto eccezionale e che l'app sia stata perfettamente adattata alle tue esigenze. Siamo qui per aiutarti in qualsiasi momento! 🤗💬💯
-Sophie💪🏼🤩🤩

January 1, 2023

So far so good, very nice customer service. The app seems to work well, just need to go and get some loyalty customers now!

Lord and Lady Towers
United States
6 days using the app
Channelwill replied January 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

February 24, 2023

So far is great! Still trying to get Beta feature to work :) Hoping that by no code, my site speed wil increase a tiny bit.

Bayside Soapworks
United States
6 days using the app
Channelwill replied February 25, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

January 4, 2022

super service ! J'avais quelques petits trucs que j'aimais moins de l'application et on a su très bien m'aider pour corriger tout cela ! Rien a redire! Vraiment un 10* pour le service

Creationsm3
Canada
6 days using the app
Channelwill replied January 10, 2022

Dear firends at Creationsm3,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Salutions! 😘

Best regards,
Sealapps

November 30, 2022

This is a very solid app right here. Absolutely perfect for a rewards program. Even amazing that it is completely free. The UI is top notch and easy to navigate, I was able to set up exactly how I wanted my loyalty program to be without having to touch any code or even reach support. Outstanding job really. Kudos.

Dear Lucy Skincare
Canada
6 days using the app
Channelwill replied November 30, 2022

Thank you so much for taking the time to leave us this review, we are glad to hear that Loloyal is easy to use, which is something we attach great importance to.

December 29, 2022

Excellent app, and excellent customer service from Mariadel.

Had an issue and this was resolved within minutes.

James Anthony
United Kingdom
5 days using the app
Channelwill replied December 29, 2022

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel