Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

March 24, 2024

its goods so far

Kitchenfinds
South Africa
11 minutes using the app
Channelwill replied March 26, 2024

I'm glad to hear you're enjoying our service so far! 😊 If there's anything we can do to make your experience even better, feel free to let us know. We're here to help! 🛍️👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

October 27, 2022

So far so good. Super fast response from their chat support team. Thanks to Catherine and Christina for their prompt response.

Bob Rock
Malaysia
6 days using the app
July 31, 2023

The app may have its issues and flaws, but their customer service works well. Thank you for the swift and thorough trouble-shooting.

die Pfanne®
Germany
5 months using the app
Channelwill replied August 1, 2023

Thank you for your review! We appreciate your honest feedback and are glad to hear that our customer service was able to assist you quickly and effectively. We understand that our app may have some areas for improvement, and we are actively working to address these issues. 🥺We value your continued support and hope to provide you with an even better experience in the future.🥰
-nona😊

November 15, 2022

just setting this app up. had a few questions. Chatted with Mariadel, who was very helpful in providing direction right out of the gate! Thanks Mariadel!

CGG Distro
United States
6 days using the app
Channelwill replied December 1, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

November 14, 2022

I am honored to be able to use your company's plug-in, which is powerful, and I hope to do better and better

对外商店
China
6 days using the app
Channelwill replied December 2, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

September 25, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile.
L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito.
Interamente personalizzabile in base alle proprie esigenze e necessità.

Ninapenda
Italy
6 days using the app
Channelwill replied September 26, 2023

Mariadel della chat di supporto è stata gentilissima e super disponibile a rispondere e a risolvere tutti i miei dubbi. Servizio impeccabile. L'app di per sè è molto intuitiva e ben strutturata, esattamente quello che cercavamo per il nostro sito. Interamente personalizzabile in base alle proprie esigenze e necessità. 💼🛠️
Grazie mille per la tua recensione positiva! Siamo felici di sapere che Mariadel ti ha fornito un supporto eccezionale e che l'app sia stata perfettamente adattata alle tue esigenze. Siamo qui per aiutarti in qualsiasi momento! 🤗💬💯
-Sophie💪🏼🤩🤩

January 1, 2023

So far so good, very nice customer service. The app seems to work well, just need to go and get some loyalty customers now!

Lord and Lady Towers
United States
6 days using the app
Channelwill replied January 3, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

February 24, 2023

So far is great! Still trying to get Beta feature to work :) Hoping that by no code, my site speed wil increase a tiny bit.

Bayside Soapworks
United States
6 days using the app
Channelwill replied February 25, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

January 4, 2022

super service ! J'avais quelques petits trucs que j'aimais moins de l'application et on a su très bien m'aider pour corriger tout cela ! Rien a redire! Vraiment un 10* pour le service

Creationsm3
Canada
6 days using the app
Channelwill replied January 10, 2022

Dear firends at Creationsm3,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Salutions! 😘

Best regards,
Sealapps

November 30, 2022

This is a very solid app right here. Absolutely perfect for a rewards program. Even amazing that it is completely free. The UI is top notch and easy to navigate, I was able to set up exactly how I wanted my loyalty program to be without having to touch any code or even reach support. Outstanding job really. Kudos.

Dear Lucy Skincare
Canada
6 days using the app
Channelwill replied November 30, 2022

Thank you so much for taking the time to leave us this review, we are glad to hear that Loloyal is easy to use, which is something we attach great importance to.