Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 2, 2023

super facile à configurer, je recommande

GIVE by Modalova
France
5 days using the app
Channelwill replied November 4, 2023

C'est génial à entendre! 🎉😊 Nous sommes ravis que vous ayez trouvé notre produit super facile à configurer. Merci de recommander notre produit! 🙌💯 Si vous avez d'autres questions ou besoin d'assistance, n'hésitez pas à nous contacter. 📞📧 Nous sommes là pour vous aider! 😃
Sophie|Loloyal Team💎

January 23, 2023

Mariadel has been amazing since we joined Loloyal! Responds and resolves my queries straight away! Highly recommend!

Bon Bons Baby & Toddler Wear
United Kingdom
5 days using the app
Channelwill replied January 27, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

November 29, 2023

An easily set-up customer loyalty app, reasonably priced, with prompt customer service that effectively resolves our issues.

向陽房 SHINEHOUSE
Taiwan
5 days using the app
Channelwill replied December 3, 2023

Thank you for your fantastic review! 😊 We're thrilled to hear that our customer loyalty app was easy to set up, reasonably priced, and that our prompt customer service efficiently resolved your issues. 🌟 Your satisfaction is our priority, and we appreciate your positive feedback! 🙌 If you have any more questions or need further assistance, feel free to reach out. Happy to help! 💼✨

Sophie|Loloyal Team💎

July 23, 2023

操作到目前都覺得不錯,如果你有想要不錯的會員系統可以試試看這款!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

搞裡頭Gaoztou
Taiwan
5 days using the app
Channelwill replied July 26, 2023

感謝您分享您對這個會員系統的正面評價。很高興聽到您覺得操作不錯,並且推薦這款會員系統。希望您在未來的使用中仍然能夠感到滿意。

- Sophie🌻

Edited January 2, 2023

I started using this app as it is fee and still learning about this app. The customer support is awesome! Mariadel is super helpful.

Babylibas
United States
5 days using the app
Channelwill replied December 29, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

April 18, 2023

The suport was fast and solved all the problems that i had on my store, congratulatios for the app in general!

MyCart
Brazil
5 days using the app
Channelwill replied April 18, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.

- Nona

March 12, 2024

Great tools and customer service. Can't be more happy.

holgant
United Arab Emirates
2 days using the app
Channelwill replied March 15, 2024

Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 17, 2023

Great app. Simple to set up. The customer database search is very prompt. Other apps have issues pulling up customers from the Shopify database effectively.

Vapor Villa
United States
5 days using the app
Channelwill replied April 18, 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Sophie

November 19, 2022

its good great customer support, mine was so thoughtful and helped me with all the problems that i have

Bath Diamond
United States
5 days using the app
Channelwill replied December 1, 2022

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

November 1, 2022

Die app ist der hammer und kostenlos!
Der Service? Bester Service allerzeiten, wirklich TOP, kann ich jedem nur empfehlen.

brow-henna-deutschland.de
Germany
5 days using the app
Channelwill replied November 1, 2022

Dear firends at brow-henna-deutschland.de,

Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Loloyal Team