Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

May 10, 2023

great customer service great customer service great customer service great customer service great customer service great customer service

eProgram
Morocco
5 days using the app
Channelwill replied May 10, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Nona

Edited April 25, 2023

Nona did a wonderful job helping me import my customers name and points. We tried a couple of times together and she was able to pull it off! Thanks so much for all of your help and I would definitely recommend this app.

Wicks & Wine, LLC
United States
5 days using the app
Channelwill replied April 25, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Nona

August 24, 2022

Good app *******************************************************************************************************************

Lolly
United Arab Emirates
5 days using the app
November 28, 2022

SAV hyper rapide et très compétant. Problème résolu rapidement. Mariadel a bien pris soin de m'expliquer point par point la démarche à effectuer. Merci

Pierr'O Naturel
France
5 days using the app
Channelwill replied November 29, 2022

Bonjour!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires. Nous continuerons à nous efforcer de vous fournir de meilleurs produits et services.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.💖

Cordialement,
Loloyal Team

October 18, 2022

Support hilft beim Setup. Schlichtes Design
leicht zu verstehen
Support freundlich und schnell
leichte handhabung

MyFigureShelf
Germany
5 days using the app
November 8, 2023

Its a real nice app to use. User friendly experience

Atelier Evia
Canada
4 days using the app
Channelwill replied November 10, 2023

Thank you very much for your wonderful words! 💝 We're delighted to hear that you find our app easy to use and entertaining to use. Our team works hard to provide our users with a flawless experience, and we're pleased to see that our efforts are paying off. 🤗 Please do not hesitate to contact us if you have any suggestions or feedback. We're always looking for ways to improve and give our users the best experience possible. Thank you for downloading our app! 💖💖

Best regards,
Mariadel // Loloyal Customer Support 😊🌟

November 12, 2022

I used it to help with a referral system. It doesn't do what it says it does. It's good once you scale your business, but not good for people just starting. But it's free, so you can't be too harsh. For what it's worth, I give it a 3 out of 5 stars.

portacup
United States
5 months using the app
Channelwill replied November 30, 2022

Thank you so much for taking the time to leave us your feedback, we're really sorry that your experience with our product is not meeting your expectations, and we'll be sure our product team is made aware of your circumstance.

We have sent an email but still haven't received your reply. Please feel free to contact us and we will solve the problem.

October 11, 2022

Awesome app. Just hope this never gets paid. The customer service is awesome. always ask for hidden features.

Smoke Dealer
Canada
4 months using the app
January 19, 2023

Awesome app, great customer support! Works great and I loved the customization Won't regret this app!!

Tree House Candy
United States
4 days using the app
Channelwill replied January 22, 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Christina

Edited September 6, 2022

Excellent app. They made even better work with translations. Now I can edit the translation and look super. Easy to install and great support ! (thank you Catherine)

www.teoshop.gr
Greece
4 days using the app